XFinity Complaints and Reviews

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XFinity
Main address: One Comcast Center 19103 Philadelphia PA
1-800-COMCAST (1-800-266-2278), , https://secure.opinionlab.com/ccc01/comment_card.asp?width=1280&height=800&referer=http%3A//www.comc
  • 116+9 mobile complaints
  • $1000M claimed losses
  • $8M average
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  • From mobile
  • XFinity
  • Oct 26
  • by anonymous
  • #550872

Pissed , several channels not working on a daily basis. The On demand NEVER works.. Don't get me started on the shifty internet! It cuts off every few minutes! I work from home and am a student I need the internet to work! Add comment

     

  • Oct 19
  • Entertainment
  • Poor Internet Service
  • 1
  • 1
  • 21

If you want to waste time, subcribe to xfinity. 20 min of buffering then 2 min of advertisements, then 20 min of buffering and maybe.... maybe....1 min of the t.v epiode you want to watch before it goes back to buffering. Am told it streams better during the daytime when not so many subcribers are online....oh wonderful.... pity I work 9 to 5. Also it seems you have to write at least 100 words... Read more

Was this review helpful? 0 0
  • From mobile
  • XFinity
  • Oct 11
  • by anonymous
  • #545307

Get any body else for TV they are terrible. TV reception has problems daily and when you call them they do nothing Add comment

     

  • Oct 07
  • Internet
  • Internet Service Quality
  • 48

Well I got their internet trial hotspot service because it was in my neighborhood and no contract. I wanted to see just how good xfinity internet was. I read the information they blast in your face saying how good they are and all and it was also supposed to hook up to other devices of mine. Well it only hooks up to my phone which wasn't the main reason I got it. I just had to use my phone... Read more

Was this review helpful? 2 0

     

  • Oct 02
  • Media
  • Westland, Michigan
  • Cable Company
  • 2
  • 2
  • 36

Xfinity is the WORST cable company ever. They have no communication skills and their customer service is HORRIBLE. I have been currently renting for three years and at my first location the guy comes out to install cable and wifi and he didn't test the tv to make sure it worked and didn't tell me he was done and just left, he set up the wrong equipment and I had to schedule for another person to... Read more

Was this review helpful? 3 0

     

  • Sep 30
  • Media
  • Cable Service
  • 77

I had been with Direct TV for 14 years, but their service cost me over $200.00 a month for only certain channels. Well, needless to say, I am now with Xfinity and I pay$200.000 for the home monitoring service (3 cameras), All the movie channels and local channels, and the internet service combined. Sound so good until the person came to set up the service. He was in and out with such speed... Read more

Was this review helpful? 1 0

     

  • Sep 28
  • Home Phone
  • Chelmsford, Massachusetts
  • Poor Phone Service
  • 15

I switched names on my service. 2 months later they still can't get it right. After 20 hours of holding on the phone they messed up the phone and the internet. The phone still has the previous owners name on caller ID. They don't know how to fix it. I'll be changing to Verizon. How much worse can they be. Poor customer service they cut off when they don't what to do and you can never get... Read more

Was this review helpful? 1 0

     

  • Sep 23
  • Internet
  • Illinois, United States
  • High Speed Internet
  • 45

I called Xfinity to renegotiate my bill. Was told I could receive the 99.00 bundle package for the next year, plus a $20.00 credit due to over payment. Received bill and only $4.00 credit applied. Called back and was told that I was never promised the above mentioned pricing and they flatly refused to do anything. I spoke with numerous people and supervisors, spending over several hours wasting... Read more

Was this review helpful? 2 0
  • From mobile
  • XFinity
  • Sep 13
  • by anonymous
  • #533891

*** you xfinity/comcast. You guys are a joke. You must be working with our government.... just like them you are a joke. Horrible service to their people and supply absolutely nothing unethical still take their money... Add comment

 
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