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  • Customers like
    • Internet speed3
    • Installer2
    • Shower after1
  • Customers don't like
    • Service8
    • Price7
    • Unwillingness to rectify situation6

  • 10 hours ago
  • Internet
  • Crown Point, Indiana
  • Xfinity 4G Internet
  • 4

I have been on hold for over an hour with some automated girl saying "your call is very important to us please hold" Yeah right!! then when I do get a hold of someone they barley speak English and cant understand my simple question? I am so frustrated to have to spend my day off dealing with this..ridiculous. I am a very unhappy customer and want to switch providers asap!!! I would love to talk... Read more

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  • From mobile
  • Xfinity
  • 2 days ago
  • by anonymous
  • #689251

I had Comcast Xfinity internet only 4 weeks - or should I say, it was installed 4 weeks ago and is yet to work. My attempts to have this issue rectified have been thwarted my no return of my many calls. Time to file an FCC Complaint. Add comment

  • Aug 22
  • Internet
  • Streamwood, Illinois
  • Xfinity Service
  • 6
  • REVIEW RATING 5/5

Streamwood Illinois Purchased a TIVO On 8/9 as a replacement for an older TIVO Exchanged the Cablecard on the original TIVO to the new one The TIVO worked except for receiving Premium channels Called for service on 8/10 First appointment Friday 8/14 Technician worked for two hours and told us: Our old Cablecard was a single-stream card and we needed a multi-stream card. LIE – our Cablecard... Read more

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  • Aug 20
  • Internet
  • Hialeah, Florida
  • Xfinity Billing
  • 17
  • REVIEW RATING 4/5

My bill is ridiculous! I wish I had NEVER switched to comcast. You are all scammers, thieves and cheaters!!! You couldn't even explain the ridiculous fees surcharges and taxes I am being billed. When I first called for an estimate I was told one price for the bundle. I was never told about ALL the additional charges I would be paying just to watch t.v.!!!! I can not place into words my... Read more

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  • Aug 09
  • Internet
  • Auburndale, Florida
  • Xfinity Wifi
  • 8
  • REVIEW RATING 3/5

Wifi is horrible in and out always even now im typing on 3g arugments between wifi and xfinity i type into wifi xfinity opens turns off and on between the two repeatedly so even tho i pay for wifi i barely get to use it oh and because of in and signal cant sign into psn ever about to switch more than likely service is shoty tec support is like talking to 13year old cheerleader a lot gets said... Read more

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  • Aug 06
  • Internet
  • Fort Lauderdale, Florida
  • Xfinity Services Transfer
  • 13
  • REVIEW RATING 4/5

My name is Andrea Bragg i have an issue with comast or xfinity service i spent 3 hours of my time trying to transfer my modem to my new account but i wasn't able to do so because of some technical issues. Why did it takes 3 hours for them to let me know regarding this issue. Now I'm angry and guess what i still don't have internet and the people didn't help me. First person name Nel id#osrfb8... Read more

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  • Jul 29
  • Internet
  • Bedford, Indiana
  • Xfinity Internet
  • 14
  • REVIEW RATING 4/5

when I pay for your internet service and want to watch a program why am I paying to watch all the ads before the actual program starts I'm done!!! looking elsewhere for my internet and cable provider, in the old days ads were exectable but *** I wasn't paying for the service I'm done being screwed over for these over priced bills and nevermind, I'm done ranting goodbye if I cant find anything... Read more

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  • From mobile
  • Xfinity
  • Jul 28
  • by anonymous
  • #673413

I am behind on a bill and needed to ask how am I behind. The representative was very rude and got upset at me for asking questions while I was trying to understand my bill. And even mentioned to me that I need to learn how to pay my bill. She wouldnt give me her last name which is ok, but wouldn't give me her ID number either. Very poor customer service and I would like some kind of consequences. Add comment

  • Jul 27
  • Internet
  • Boca Raton, Florida
  • Xfinity Internet
  • 24
  • REVIEW RATING 4/5

The connection for my internet was ALWAYS going down. Then just to speak to representative to rectify the problem was a hassle. I was always put on hold forever and then constantly transferred to different people and departments. The only reason I went with Comcast was because it was cheaper compared to other services but then my rate was constantly going up for silly reasons. Then finally when I... Read more

Was this review helpful? 2 0

  • Jul 26
  • Internet
  • Oak Lawn, Illinois
  • Xfinity Internet
  • 25
  • REVIEW RATING 3/5

What happened, what did not happen? Connectivity issues, no internet, no phone. Have a daughter in bed, sick all summer and this. It is dangerous and misleading to state a service can be provided when it cannot. We are three weeks in still no consistent service. I have called many times, even to point where I was crying on the phone and I am a 52 year old man. Are they heartless? I have doctors... Read more

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