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  • Customers like
    • Internet speed3
    • Installer2
    • Shower after1
  • Customers don't like
    • Service7
    • Price7
    • Unwillingness to rectify situation5

  • 4 hours ago
  • Computers
  • Bedford, Indiana

when I pay for your internet service and want to watch a program why am I paying to watch all the ads before the actual program starts I'm done!!! looking elsewhere for my internet and cable provider, in the old days ads were exectable but *** I wasn't paying for the service I'm done being screwed over for these over priced bills and nevermind, I'm done ranting goodbye if I cant find anything... Read more

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  • From mobile
  • Xfinity
  • 1 day ago
  • by anonymous
  • #673413

I am behind on a bill and needed to ask how am I behind. The representative was very rude and got upset at me for asking questions while I was trying to understand my bill. And even mentioned to me that I need to learn how to pay my bill. She wouldnt give me her last name which is ok, but wouldn't give me her ID number either. Very poor customer service and I would like some kind of consequences. Add comment

  • 2 days ago
  • Media
  • Boca Raton, Florida
  • 4
  • REVIEW RATING 3/5

The connection for my internet was ALWAYS going down. Then just to speak to representative to rectify the problem was a hassle. I was always put on hold forever and then constantly transferred to different people and departments. The only reason I went with Comcast was because it was cheaper compared to other services but then my rate was constantly going up for silly reasons. Then finally when I... Read more

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  • Jul 26
  • Internet
  • Oak Lawn, Illinois
  • 12
  • REVIEW RATING 3/5

What happened, what did not happen? Connectivity issues, no internet, no phone. Have a daughter in bed, sick all summer and this. It is dangerous and misleading to state a service can be provided when it cannot. We are three weeks in still no consistent service. I have called many times, even to point where I was crying on the phone and I am a 52 year old man. Are they heartless? I have doctors... Read more

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  • From mobile
  • Xfinity
  • Jul 25
  • by anonymous
  • #671909

The box went bad. Called 4 times before we could get someone out here. The tech came out Friday and changed out the box. Then on Saturday it went down again. This is *** Add comment

  • From mobile
  • Xfinity
  • Jul 20
  • by anonymous
  • #669272

The tv started buffering an then it said we detected an inturrution make this stop Add comment

  • From mobile
  • Xfinity
  • Jul 20
  • by anonymous
  • #668971

Why are there so few anime on demand. There are only around 4 anime and none of them have more than a couple of episode. Naturopathic Shippuden has over 400 episodes but only one episode is available on demand. That's just one example. They have all the episodes of reality tv and kids cartoon but the anime list is very small and not beneficial. Update the list and put up full seasons Add comment

  • From mobile
  • Xfinity
  • Jul 19
  • by anonymous
  • #668309

My HOME SECURITY SYSTEM has been HACKED, and not one Xfinity TECH Support Staffer, is offering any kind of Resolution>>To this VERY SERIOUS PROBLEM! Xfinity is very good at NOT ADMITTING that there is a FLAW, that allows their Home Security System to be Vulnerable To HACKING ATTACKS! Add comment

  • Jul 17
  • Utility
  • Pearland, Texas
  • Xfinity X1
  • 32
  • REVIEW RATING 5/5

My cable TV screen had intermittently been going completely black for months (HDMI'd to a legacy HDVR box). It was a set-top problem, with an on-screen error message stating my "HDMI output was blocked." After no resolution from Xfinity/Comcast, I finally gave in to their constant up-sells to X1; it was a promotional free upgrade including internet, and they suggested the new equipment might... Read more

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  • Jul 14
  • Internet
  • Scotia, New York
  • Xfinity Internet
  • 14
  • REVIEW RATING 4/5

Its been a week since I open new internet account and it still doesn't work. The billing is already counting since day one. I called technical support 3 times and I get 3 differents suggestions. I think they are lac of training. Long story short, they re trying to send a technican over to my house between 8am to 10am. Its 10.30m and no one is show up, call them back just to find out the new time... Read more

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