1.8
  • Internet speed2 votes
  • Internet service1 votes
  • Cable bundled service1 votes
  • Platform2 votes
  • Service2 votes
  • Installation mistakes1 votes
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  • From mobile
  • XFinity
  • 15 hours ago
  • by anonymous
  • #571112

Xfinity Internet is manipulation. Suppose to be the fastest but continues to go in and out. Comcast sucks what's the point of having cable when they continue to cut your channels down. It's not worth it. DON'T go with this company for cable and be wise of the Internet. Add comment

  • 2 days ago
  • Internet
  • Port Saint Lucie, Florida
  • Modem Installation
  • 8
  • REVIEW RATING 4/5

I had problems connecting a new modem to the internet. After an hour or so on the phone with tech support, who could not fix the problem, she told me a tech would have to come out to the house. I specifically asked if there would be a charge and was told no. Since there was no charge, I told her ok send the tech out. The tech(a nice guy) was not able to fix the problem with the new modem and... Read more

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  • Dec 14
  • Internet
  • Hackettstown, New Jersey
  • Cable Television
  • 8
  • REVIEW RATING 5/5

I have had the same horrible experience. What started as a small issue turned into a large issue and me cancelling my service. It started November 26th the day before Thanksgiving, The on demand feature was not working and ti was discovered when the entire family decided to sit down and watch a movie. Not wanting to make a fuss around the holiday and since the normal cable seemed to still be... Read more

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  • Dec 14
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Internet
  • 6
  • REVIEW RATING 5/5

Since July 2014 when xfinity installed their devices, I have had little to no signal coming into my house. I have called to complain several times and they have rolled 3 trucks so far. I made my last payment in October as I explained to them that I would no longer be paying for a service that simply doesn't work. Only a scant few of the multitudes of phone support individuals I have spoken with... Read more

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  • From mobile
  • XFinity
  • Dec 10
  • by anonymous
  • #568297

I got xfinity wi fi to save data on my phone plan. I did not have wi fi service for two months. Cost me 500$ in data phone usage. They gave me a 40$ credit. Thanks... now only one box works at my house. I keep getting calls from india and everytime they reset the box or i unplug it. Takes six hours to get service back. Im going to dish or direct. This blows Add comment

  • Dec 08
  • Media
  • Seattle, Washington
  • Technical Support
  • 21
  • REVIEW RATING 4/5

I've been with this shithole of a company since 1992. They have had failures in all areas of service since day one of their existence. Like many others, this new so called 'Xfinite Platform' truly sucks! Multiple problems on service, you call and for some reason always get disconnected. Then call back and get the run around. They way this company is run and the technicians who work there are all... Read more

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  • From mobile
  • XFinity
  • Dec 05
  • by anonymous
  • #566094

Take it from me and the MANY other people who've tried the X1...ITS ***, at least twice a week I have to reboot this junk, I don't think they tested this device, I believe we're the test dummies, there's ALWAYS something wrong with it, in the past two months I've called Comcast close to 20 times, I've had enough, and I'm taking this scrap metal back!!!! #WasteOfTime #DontBelieveTheHype Add comment

  • From mobile
  • XFinity
  • Dec 05
  • by anonymous
  • #565994

I thinks Its sad when you disagree with the representative that disconnect you sorry poor customer service Add comment

  • Nov 23
  • Television/ Radio
  • Grayslake, Illinois
  • Xfinity X1
  • 48
  • REVIEW RATING 4/5

Xfinity is terrible. The channel guide doesn't work multiple times a week, need to reset/reboot weekly, freezes up. Not user friendly; to delete a recorded show requires multiple steps, difficult to see channel guide, requires multiple steps to get to favorites rather then being able to program just favorites and pull them up. Had DirecTV, U-verse and now xfinity as U-verse is not available at... Read more

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  • Nov 23
  • Television/ Radio
  • Sacramento, California
  • Xfinity X1
  • 33
  • REVIEW RATING 4/5

I have been a comcast customer for about 10 years, the latest and greatest xfinity x1 platform has to be the worse, I need to reboot almost everyday, fast forward sometimes goes back 10-15 minutes, at times it skips 15-20 minutes, loose sound a lot, and need to reboot, service is worse and Comcast actually thinks that they have a good product. My bill just went up, I can get better service from... Read more

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