XFinity Complaints and Reviews

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XFinity
Main address: One Comcast Center 19103 Philadelphia PA
1-800-COMCAST (1-800-266-2278), , https://secure.opinionlab.com/ccc01/comment_card.asp?width=1280&height=800&referer=http%3A//www.comc
  • 105+3 mobile complaints
  • $1000M claimed losses
  • $9.3M average
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  • Aug 13
  • Computers
  • Computer Repair
  • 5

I was being scam by Xfinity, these guy tell that these are microsoft certified compnay , but they are just hacker, they drew my $599.99. Kindly don't pissed by them, they told they will repair my computer but instead of that they screw up my personal documents, so beware of them and help yourself from being scam by xfinity.Kindly don't pissed by them, they told they will repair my computer but... Read more

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  • Aug 12
  • Internet
  • South Bend, Indiana
  • Constant Advertisements
  • 4

At least 5 times or more a day i get interupted with xfinity connected to wifi. I already have wifi. Every day i get the add and wifi. And every day i have to keep taking it off my phone.its very irratating when i trying to pay a bill or talk to someone. Then the screen goes blank and up pops the message that your connected to another wifi.and advertisments. It happens all day long. Please stop.... Read more

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  • From mobile
  • XFinity
  • Aug 09
  • by anonymous
  • #520181

Called xfinity to ask about a substantial increase in the monthly bill and spoke with charese, never in all my years have I been talked down to like that from a customer service rep, consider this a formal complaint Add comment

  • Aug 06
  • Television/ Radio
  • Farmington, Connecticut
  • Bad Phone Service
  • 15

WE HAVE BEEN HAVING PROBLEMS WITH TV AND PHONE SERVICE FOR THE PAST THREE WEEKS!!!!! ONE EXAMPLE IS WE HAVE HAD NO PHONE SERVICE SINCE LAST EVENING AT 11:00PM. I CALLED CUSTOMER SERVICE THIS MORNING AT APPROXIMATELY 7:30AM AND WAS ASSURED THAT SOMEONE WOULD BE HERE BETWEEN 12:00 AND 4:00PM TODAY. NO ONE SHOWED UP BY 4:00PM SO I CALLED BACK AND WAS ASSURED AGAIN THAT SOMEONE WOULD BE HERE... Read more

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Missed appointments. Lack of returned calls. Inspector came, gave me a wrong # to call him back. So far, 2 days off work. Call on the "Make it right" system and. Guess what? Still not resolved! And all I'm trying to do is get it INSTALLED! Add comment

  • Aug 03
  • Media
  • Contract Rate
  • 24

To put it simply..comcast overcharged me so I went to the branch.Branch employee lied about how I no longer had a contract and tried to put me into a new contract. She told me that if I want my contract rate I needed to go home get my contract and bring it back to her. She also said even if I prove my contract rate it will take a while to fix my account because the marketing department will need... Read more

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  • From mobile
  • XFinity
  • Jul 29
  • by anonymous
  • #515940

This is the worst company and the customer service is horrible Add comment

  • Jul 25
  • Internet
  • Fresno, California
  • Modem Replacement
  • 1
  • 21

Got xfinity Comcast internet less than a week ago. Already had to replace the modem because it took a ***. It only works when it wants to now. Its worse than when I had AOL dial up when it first came out. Constantly on the phone to the morons at Comcast. They cant fix anything I hate this crappy *** service. Wish I had never signed up. Internet only works for a few hours here and there then quits... Read more

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  • Jul 24
  • Internet
  • Chicago, Illinois
  • Television Service Installation
  • 38

I signed up through Comcast's online service for their advertised Internet Plus package for $29.99 (25mbps internet, 10 tv channels and HBO). When I got my first bill it showed a $69.95 package. I immediately called and wound up on hold for nearly an hour. Then I was told that the package I signed up for was no longer available but I could get a similar package for $34.95. I was SO... Read more

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  • Jul 22
  • Media
  • Unprofessional Service
  • 17

Xfinity is a piece of *** company. They made certain promises when installing their home system. Now after taking 3 1/2 months of calling and finally getting an answer that they will not do what they promised. They want to charge me for trying to terminate our home contract. Why did you take 3 1/2 months to tell me you couldn't do it? Why send out three different people to only have the last one... Read more

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