1.8
  • Internet speed2 votes
  • Internet1 votes
  • Internet service1 votes
  • Service4 votes
  • Platform3 votes
  • Price3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 19
  • Internet
  • Manchester, New Hampshire
  • On Demand Service
  • 10
  • REVIEW RATING 3/5

Ever since this company supposedly "updated" their service, the system has had more issues than I've ever experienced before. And that's saying a lot. I try to watch anything on demand and its a one in eighty chance that it works on the first try. Tonight I tried to watch a free movie from on demand and it took 4 tries before I unplugged the box. After that, and the wait time for the system to... Read more

Was this review helpful? 0 0

Made an appt. And the text stated he would be back in 30 min. He did not return then had appt. For the next day no call no show customer service stinks Add comment

  • Jan 11
  • Media
  • Santa Cruz, California
  • Bundle Service
  • 23
  • REVIEW RATING 4/5

i am forced to pay $200/mo for what? on almost every day they 'find difficulty' finding their platform. during this time, the only thing you can do is change channels-if you're lucky. i want to be paid back for everytime this happens. it's only fair! fer chrissake!! even pg&e pays you back when their services are down. these xfinity people have NO work ethic, and are thieves in my... Read more

Was this review helpful? 0 0

  • Jan 11
  • Internet
  • Portland, Oregon
  • Marketing
  • 13
  • REVIEW RATING 4/5

Ever since Xfinity/Comcast has decided to go for more customers, in my community (Beaverton, OR) they have Andrew Fields (no doubt fake name) littering various locations of my home (door, garage, porch) with Xfin/Comcast flyers. In less than a month, I've had three flyers left on my property. I have a no solicit sign. Comcast is creating a home security risk by littering their brochures all over... Read more

Was this review helpful? 0 0

  • Jan 08
  • Internet
  • College Park, Maryland
  • Bundle Package
  • 27
  • REVIEW RATING 4/5

How about the big list of poor customer service? I recently had an installation by this company yesterday. The installer was supposed to arrive December 31st 2014 between the hours of 8 a.m. And 12 noon today. The reason for that is because it is the same day that DirecTV was scheduled to come and install their system it was supposed to be part of a bundle package. DirecTV arrived today and... Read more

Was this review helpful? 0 0

  • Jan 07
  • Media
  • Clarksboro, New Jersey
  • Bundle Service
  • 11
  • REVIEW RATING 3/5

Everytime a tech comes to serives someone in my area i lose all my xfinity services then do to there tech mess up i am the only one who loses the services and when i call i have to wait 4 days after being told a tech would come out the same day i report i have no services phone internet tv only to be told from the tech support twice that a tech will come between 8am to 12 pm no show just a... Read more

Was this review helpful? 0 1

  • Jan 06
  • Internet
  • Internet Service
  • 16
  • REVIEW RATING 3/5

I'm within 6' of the paper weight, and the signal is weak. Spent six hours with this paper weight today, that includes the time waiting for the tech to get to my house to fix it, and the time on the phone after he left. Worked fine when he was here, even watched a You Tube video with him, but within 30min of his leaving, the thing went on vacation! System was working fine, I just called to... Read more

Was this review helpful? 0 0
  • From mobile
  • XFinity
  • Jan 05
  • by anonymous
  • #578794

Internet is inactive half the month but bill stay the same. Incompetent technicians that are contracted. But you get what you pay for straight garbage, straight garbage!!! I miss AT&T!!!!!! Add comment

  • Dec 29, 2014
  • Internet
  • Minneapolis, Minnesota
  • Contract Termination
  • 49
  • REVIEW RATING 3/5

My contract ended so my bill went to $253, I called and the guy was really nice he told me about the new packages available and said he would back date it to the month before and said I wouldn't have to sign a contract, I was happy when I got off the phone until my bill never went down so I called again and was told that everything the guy told me was a lie, they did not back date my bill I have... Read more

Was this review helpful? 0 0

  • Dec 29, 2014
  • Repairs
  • Saint Paul, Minnesota
  • Modem
  • 43
  • REVIEW RATING 4/5

Had a problem with my phone service when dialing. Issue was that once I finished dialing, I had to wait 20 seconds or so for the phone to actually ring. Called Comcast who said, you need a new modem, the current is out of date. I get that technology does become dated so I was open to new modem. They explained that the new modem was a wifi router and modem in one - no need for my wireless router.... Read more

Was this review helpful? 1 0

Had an experience with XFinity?

Write a review

More results for "xfinity"

Product Results

Tag Results

Company Results

 
×
You are reading about XFinity.
Filing a new complaint about
×