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  • Customers like
    • Internet speed2
    • Installer2
    • Internet1
  • Customers don't like
    • Price7
    • Service7
    • Unwillingness to rectify situation5
  • From mobile
  • Xfinity
  • 15 hours ago
  • by anonymous
  • #642653

Useless cheap comoany only with issues they take your money and doing nothing. I pay $150 for cabel and internet and its shut down and restart 15 times a day. Go to someone else..... Add comment

  • 1 day ago
  • Internet
  • Katy, Texas
  • Wifi
  • 10
  • REVIEW RATING 4/5

My Comcast service in home never worked properly from the beginning. The internet would always go out when you needed it and the Wi-Fi was always dropping. I had a technician scheduled to come to my home and the lady assured me the technician fee would be waived if I add the protection plan of $4.99. Well the technician came and changed the cable wiring which made it better but to my surprise... Read more

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  • From mobile
  • Xfinity
  • 1 day ago
  • by anonymous
  • #641996

Left without service for 3 days, a week ago, technition came today and "tried" to fix it but didnt know what he was doing and now we're back a square one..... I recommend you guys try another company Add comment

  • May 23
  • Internet
  • Mount Morris, Michigan
  • Internet Service
  • 7
  • REVIEW RATING 4/5

3years ago my monthly bill was 37dollars for Internet Now it is 76dollars I pay more than my daughter, both sons, neighbors, brothers and everyone I know,, No one can believe the price I pay. I will be checking into cheaper Internet service, My t.v is dish I have talked to many people that are unhappy with your TV service. Years ago we had it but your company kept raising the prices as you... Read more

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  • May 22
  • Internet
  • Atlanta, Georgia
  • Internet Service
  • 14
  • REVIEW RATING 4/5

I ordered a service and the marketing guy sold me telling that the service would be performance internet for 19.99 when the connection was made the actual speed was 3mbps. Basically the discount applied during marketing was removed during actual connection setup. Forced me to upgrade to higher pay package. Promised me that they will give discount on the setup and installation fee but after... Read more

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  • May 18
  • Internet
  • Sacramento, California
  • Cable Service Installation
  • 14
  • REVIEW RATING 4/5

Brand new service because unfortunately AT&T Uverse is not in the area. Comcast guy comes in, and doesn't run one single wire because he used all of the exiting lines. Puts in a cable box that looks like it is 20 years old and tells me 'That is what we have.' THEN a few days when I try to record something the box won't record. Come to find out I don't have a DVR. I have an HD box, but not... Read more

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  • May 18
  • Media
  • Kendall, Florida
  • Cable Service
  • 2
  • REVIEW RATING 3/5

Why is it that most every time one of your technicians hooks up a new neighbor or upgrades a neighbors service, my cable line gets disconected? This results in the loss of my cable TV, phone service, & most costly loss of internet service causing extreme loss of production, Income as well as inability to provide proper customer service to my clients. I call Infinity & they can never get... Read more

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  • May 08
  • Television/ Radio
  • Minneapolis, Minnesota
  • Cable Box
  • 10
  • REVIEW RATING 4/5

Within an hour of my new installation, one of my cable boxes failed. I wasted an hour on the Comcast "chat" repeatedly asking to actually talk to an agent rather than this BS typing. I finally managed to get an agent to call me and spent nearly two hours on the phone trouble shooting the problem only to determine the box was defective. They offered no resolution other than me taking my... Read more

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  • May 05
  • Internet
  • Modesto, California
  • Cable Service
  • 23
  • REVIEW RATING 4/5

My mother, which I help out at times since she’s 87 years old, has had Infinity for a few years with TV, phone and Internet. Her modem started having trouble so I took it in to Infinity to exchange. The person at the counter said she could save money each month by switching to a new bundle, adding security. I told the lady we didn’t need security but she said it’d be worth it so she could lower... Read more

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  • From mobile
  • Xfinity
  • May 02
  • by anonymous
  • #630226

2 ma2015 bought a new battery that was last year model that came with a three year warranty for half price got home didn't work took it back to store number 3250 instead of giving me a new battery since it had s 3 year warranty willie the store manager tried to give me money back when I never ask for a refund I want my new battery thats under warranty want be doing business there anymore Add comment

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