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  • Customers like
    • Internet speed3
    • Installer2
    • Having internet1
  • Customers don't like
    • Service7
    • Price7
    • Unwillingness to rectify situation5

  • 2 days ago
  • Media
  • Lompoc, California
  • Bundle Service
  • 2
  • REVIEW RATING 4/5

The subject line says it all. Located in Lompoc, CA. After not having a Channel Guide or Listing Menu...when one does go up...it is a nightmare to use. Yeah... only word that adequately describes the frustration trying to punch in a channel..over trying to navigate the menu. Over the fact that any time you try to check a different channel offering..it switches you to that channel! What a... Read more

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  • Jun 28
  • Internet
  • Houston, Texas
  • Internet Service
  • 16
  • REVIEW RATING 4/5

I have a very bad experience with comast internet. I cannot work with my computer in my bedroom where I hardly get any internet coverage and its so frustrating that I cannot skype with my family in India. I have tried to contact comcast customer service and after explaining the issue to a customer care representative, I was asked to provide my mobile number and after a few minutes I simply got a... Read more

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  • From mobile
  • Xfinity
  • Jun 28
  • by anonymous
  • #657412

Horrible!!!!! Wifii horrible exeter nh!!! Add comment

  • From mobile
  • Xfinity
  • Jun 26
  • by anonymous
  • #656847

Over 2 months, New cable, new modem, same old problem. Unreliable internet service, land line problems. Tv cable is fine. I work from home and internet service is critical for my business Add comment

  • Jun 24
  • Media
  • Champlin, Minnesota
  • Cancellation Policy
  • 21
  • REVIEW RATING 3/5

I called to cancel my service when the price went up, but they offered me a two year plan at the same monthly cost. I agreed to it, then found a charge for a $230 termination fee on my next bill! I didn't cancel anything, just accepted an offer they made, and here they were going to charge me for it!! I never heard of a termination fee when staying with the same company- the same company I have... Read more

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  • Jun 19
  • Home Security
  • Philadelphia, Pennsylvania
  • Home Security System
  • 11
  • REVIEW RATING 4/5

Scheduled to have Comcast-Xfinity Security Service come to my home to have a technician review my existing ADT system and see what Comcast-Xfinity could offer me. Have Comcast-Xfinity internet and wanted to see what security service they could offer. Comcast-Xfinity states they can use your existing equipment and add to it to customize a security system for you. Presently have video... Read more

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  • Jun 19
  • Internet
  • San Jose, California
  • Online Chat
  • 14
  • REVIEW RATING 4/5

I'm not necessarily displeased with the internet service from xfinity, but rather something having to do with the chat service online. In switching my account around, I noticed some disconnect between what I was quoted and what I was being charged. I went on to the online chat to figure things out, and once everything was said and done, I requested a confirmation of all the new... Read more

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  • From mobile
  • Xfinity
  • Jun 18
  • by anonymous
  • #652474

Ive been a customer of xfinity for almost 4years. There custemer service is the worse ive ever ever had. We dont get half are channels nor has anyone came to fix the problem. I would never tell anyone to use this service ever. Add comment

  • Jun 17
  • Home Security
  • Joint Base Lewis-Mcchord, Washington
  • Xfinity Home Security System
  • 14
  • REVIEW RATING 4/5

Deployed for a year and the entire time the alarm system did not work.I get back and send for a rep to fix it. They don't fi it but decide to charge me $70 for their attempt. So now I try to cancel but will not let me due to a 3yr contract. What contract is legal to hold over a person for services never rendered. Oh and I also had to pay $400 for afalse alarm back when it did function and I... Read more

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  • Jun 16
  • Internet
  • Evans, Georgia
  • Cable Service
  • 18
  • REVIEW RATING 4/5

Since we moved in to an apartment complex we are offered no other cable, internet or phone service other than Xfinity/Comcast. It has been terrible. We lose Internet connection constantly, along with my land line phone many times daily. After repeated service calls and repeated technicians telling me the same thing over and over, they tell me the connection is too low. Each time they boost it... Read more

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