Xfinity Complaints and Reviews

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  • Customers like
    • Internet speed3
    • Installer2
    • Internet service1
  • Customers don't like
    • Price7
    • Service7
    • Unwillingness to rectify situation5
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  • Feb 22, 2013
  • Television/ Radio
  • 250
  • REVIEW RATING 4/5

Unfortunately, Xfinity cannot allow customers to make a purchase and then have that movie skip and falter in volume/picture quality. It's simply not legal. Please fix this issue as I will be getting a refund plus 4 free movies. Again, it's not legal. Fix it. I'm trying to throw you guys a bone here and help you out. I'd hate to see your company shut down. Customer service is key and you guys need... Read more

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  • Feb 20, 2013
  • Internet
  • Katy, Texas
  • 49
  • REVIEW RATING 2/5

The internet service provided by xfinity is the absolute worst I have ever used, dating back to dial up. The overall c.f. connection is pathetic. And the internet service "mysteriously" drops every night, without fail, from 2:00 am until 2:45 am and sometimes until 3:00 am. I doubt that this is simply coincidental. I would never recommend this service provider, I pay far too much for the pathetic... Read more

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