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  • Customers like
    • Internet speed 5
    • Installer 3
    • That i was not only one being screwed 2
  • Customers don't like
    • Service 9
    • Service does not work 7
    • Unwillingness to rectify situation 7
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Unfortunately, Xfinity cannot allow customers to make a purchase and then have that movie skip and falter in volume/picture quality. It's simply not legal. Please fix this issue as I will be getting a refund plus 4 free movies. Again, it's not legal. Fix it. I'm trying to throw you guys a bone here and help you out. I'd hate to see your company shut down. Customer service is key and you guys need to stay on top of these issues. If it happens again where my On Demand does not work, there will more than likely be a lawsuit and Xfinity will be... Read more

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The internet service provided by xfinity is the absolute worst I have ever used, dating back to dial up. The overall c.f. connection is pathetic. And the internet service "mysteriously" drops every night, without fail, from 2:00 am until 2:45 am and sometimes until 3:00 am. I doubt that this is simply coincidental. I would never recommend this service provider, I pay far too much for the pathetic quality and customer service I receive from this mediocre company. Anyone thinking about getting this provider should consider shoving an antenna... Read more

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