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Comcast keeps going into refresher or pops a statement "this is embarrassing". Technician or agents have lied about problems in the area. When I have called for help or resolve I am hung up on. I have had Geek Squad help 14 times since March and always it is a Comcast...
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1.1
I didn't like
  • Have no integrity
  • Scam seniors
  • Hidden charges
#1050968
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Been paying for tv pkg with i-net that suddenly went up $20 for the same service without notice. I was displeased so after some months I decided to cancel. They never cancelled on the date requested and then when I stated I wanted to reinstate to finish out the month...
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1.1
#1050383
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My service been started on April 26, 2016 with a $100 security deposit, that was supposed to be refunded to me after a year of service. After a year of service my security deposit was applied to my Comcast account without any(!) notification! On May 18, 2017, I called...
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1.7
#1048817
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Modem Review

Xfinity
#1022424
1.4
Just received a new modem to install. They sent me this modem because the old one had issues. Intalled this morning and after two hours the thing stopped working. Just called XFinity and I was informed that they will be able to be here only on Tuesday (3 days from now). Very frustrating. I had Charter for 3 years and never had a problem. 3rd time with XFinity in 6 months.
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Comcast Triple Play Bundle Review

Xfinity
#1014197
Service disconnected by tech to turn on new service from neighbor
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Xfinity Internet Service Review

Xfinity
#1011804
The internet goes down multiple times a month and stays that way for days.
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Short Review for February 18, 2017, Pc_service

Xfinity
#1010330
1.0
I had reputation on comcast. I was devastated after their faulty billing system. No customer support. Poor .
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ON Friday April 12, 2017 I attempted to down grade from the Premier package to the next lower plan with Xfinity Customer Service. Cannot be done! of course. I should have known. Any lower packages they then charge individually for equipment, modem, dvr boxes, etc. I do...
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2.1
I didn't like
  • Pricing and inclusive packages
#1046677
Reply to reviews
it has happened over the last agreement & I don't know why you think this is wright. the bill started out as a package for all 3 services for 30 dollars each. now I am paying almost $50.00 dollars per service. this is not what I signed up. there is no way this is...
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1.9
I liked
  • Having internet
  • Service is continuous
  • When it works right
I didn't like
  • Price
  • Monthly bill
  • Decietful pratices
#1041020
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My wife and I are remodeling my parents home, my mother seemed to always have problems with her cable. When we moved in I had the cable people come out and informed me line signal too weak. I took off work total of 5 times while being told different ways they were...
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1.0
I didn't like
  • Are crooks
#1035491
Reply to reviews
On Friday the 7th of April COMCAST came to my home because a cable in the wall was bad. We were given 2 boxes which were used. The Comcast individual who came to my home said on Monday the 10th of April for us to go get a new box. He said there is a newer box and...
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1.0
I didn't like
  • Dishonest business practices
  • Lies and the disconnection of one of our televisions
#1033136
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Frequently when I try to switch channels i get the we are having trouble connecting to the X-1 platform message, I have been told to reset the box ,which works for a short time, requiring frequent resets. Each reset takes 4-6 minutes . This makes switching between...
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1.3
I didn't like
  • Phone tree
#1026412
Reply to reviews
Two years on Xfinity. Bill continued to rise after I had been promised it wouldn't, but when special ended I was told to "just" call and they would reinstate the special price for me. Tried to cancel year ago when bill started to rise again, but once again they...
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3.0
I didn't like
  • Annual price negotiation process
  • Lying call centers
  • Dishonest business practices
#1022388
Reply to reviews
Worst customer service at all!! promised a service packet for a price then they didn't bring the service complete and they asked you to pay more for any thing to get the packet that they offered you initial at less price !!!! On the other hand everything that you call...
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