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My service was suppose to be disconnected on the 4th of Sep and instead without prior warning they shut it off 3 days early ruining my holidays.
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1.3
I didn't like
  • Inefective technical support
#1347590
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When i singed to Comcast, i was never told that the monthly rate was a promotion for a year. Now my bill is 44% higher, and they are not willing to reimburse me. Also, all the customer service people I have talked to are offshore, I can't understand what they are...
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Anonymous
Anonymous

Where ever you go, this time pay attention to what you signed up for. Every commercial you hear, every commercial you see tells you that your rates will go up once the promo p...

Anonymous
Shazamazon

This is their typical game. You have to make 50 calls to get them to change the fees to reasonable ones. And they say you’re set at one fee and raise it two months later. It’s...

1.0
#1343419
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comcast xfinity is grossly overpriced. RIP OFF, RIP OFF, comcast xfinity is grossly overpriced. RIP OFF, RIP OFF, comcast xfinity is grossly overpriced. RIP OFF, RIP OFF, comcast xfinity is grossly overpriced. RIP OFF, RIP OFF, comcast xfinity is grossly overpriced....
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#1342865
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Was with T-Mobile Ordered 2 IPhone X with XFINITY SUCK *** MOBILE SINCE XFINITY WE NO LONGER HAVE CLEAR THREEWAY CALLING WE NO LONGER HAVE CALL FORWARDING OPTIONS WE NO HAVE CALL WAITING OPTIONS WE NO LONGER HAVE DETAILED BILL WHICH MEANS ONLY DETAIL BILL SHOWS IPHONE...
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1.0
#1341852
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I was charged $120 in overages on my July bill for internet dating back to the month of MAY. I paid my May bill in full and then in July they determine I owe internet overages for May?? I switched to unlimited internet to prevent the overages again. Well I just got my...
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#1331351
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They boast that you will have 250 for your internet speeds. Yes if you are Ethernet connected to the modem. Wireless 150 is about the best you will receive, this is acceptable. The problem is that most of the time even with the 1 gig router modem, you will get 35 - 50...
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Anonymous
Anonymous

Absolutely the worst company. The worst connection. The worst modem. The worst customer service. Nothing ever works. I pay a lot of money just to get pissed off.

1.5
I didn't like
  • Poor it support and progaming
#1330668
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I called the company about a problem. They tried to resolve via online but were unable to do so so they asked if I wanted someone to come out. I said yes not knowing they would charge me $60. They told me nothing about the charges. I called three times to have it...
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I didn't like
  • Customer service
#1330577
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I had ordered cable TV, phone, internet and alarm system for my home in December 2017. 3 days after the installation the cable system failed. I called for services, I went to the office for get a technician, when the technician got home he said that the modem was not...
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#1329722
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Xfinity - Didn’t care

Paid my first bill. A Flue days later I get a email saying they’re going to turn my service off unless I pay $50 ? When I call them up and tell them they say they don’t care agent says send their equipment back through UPS . Agent said they made the Mistake but I have to still pay !
3.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1329520
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I was quoted one price when I paid it a few days later they said they made a mistake ! if you don’t pay 50 more dollars will turn your service off ? Bullshit
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Anonymous
Anonymous

Change your Internet and cable service .Cable companies have a way of lying to people about their prices shop around . The agents Comcast has working for them saying they care...

4.1
#1329506
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