Latest review first
Wednesday, 4 PM, loss of most channels, no area outage reported, Sunday 10-12 was earliest appointment. Four days to get a technician to verify my loss and report to engineering, for repairs to be scheduled. Wednesday, 7 PM, called back and learned an area, outage...Read more
- When it works right
- Xfinity tv
I didn't like
- Time for repairs
- Engineering information passed to consumers
- Loss of service
Sold my house and don’t have a place to go yet so I called to disconnect my services which is $256.00 a month I had a written contract twice that I had to sign one was two years ago. This time they said I gave them a verbal agreement I don’t remember but since I...Read more
There Are multiple reasons to why this company is terrible. First, I called because we were moving and getting the cable and internet switched over twice to confirm and It still failed on switch over when it was supposed. We still had to call again and tell the...Read more
I didn't like
- Poor customer resolution
- Being scammed
Have been on phone for 2+hrs and still waiting for resolution . This is my 2nd run at trying to get my personal Spectrum email on Xfinity WiFi. It use to work at the start of service but not anymore. Technians do struggle with speaking English and simply refer you to...Read more
- Remotes you can talk to
I didn't like
- Ingteraction with an automated voice
- Re peat service calls
- Customer service
Xfinity - Raising bills after signing contract
They keep raising the monthly cost even though they don’t change any service. $20 a month increase when I’m ajrrady paying 135? Nuts!
Xfinity in Franklin, Tennessee - The absolute worst
Would not let me use my own router/modem. No reason given. Technicians are not on the US and not great at English. It’s always someone else’s problem
Xfinity - Hate the mobile service
My husband and i switch to exfinity thinking well have better service. But no my husbands phone workd for like 2weeks and then it stop working. They keep on teling me the *** that the other company keeps on taking the number back. Im so upset cuz he has been with out aphone for 2-days.
Xfinity - Why So Many Non Working Channels
Have to click past countless channels we don't have, and would need to pay extra for. Most nights I just turn off Xfinity, and watch You Tube. *** cable company. All they want is more money. Same movies, again and again.
0 stars . This is by far the WORST company to get Mobile Services with . I have called over 20 Times to get New phone that cost 1,000 in payments connected . Spoke to so many Reps who have no Clue about anything. They had no Issue Charging my card for the phone but yet...Read more
So went to the Xfinity store today to get the new iPhone XS Max. Waited in line for an hour before they opened to make sure I got one the day they came out. I have the insurance which gets me a free upgrade every year so I was all set to get the new one. My bill is...Read more
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