Amazon & Comcast/Xfinity Good Buddies

81 of 390 Xfinity reviews

When trying to get internet I went on line to see the best deal offered.Comcast/Xfinity when issued their license in Philadelphia, PA promised to offer senior discounts, they also say they offer military discounts.

I was unable to get either of these discounts from Comcast/Xfinity representatives it was a take it or no deal conversation. I went on Amazon's site and saw their offer. I have Comcast/Xfinity for my home and was looking to get their internet service for my daughter's home because of the router and modem being compatible with Comcast/Xfinity. Was initially offered a price of $49.99 for 25 msp and free installation.

Representative then said was sorry, but could not give free installation.As I said I believe Comcast/Xfinity to be profit focused and customer just pays more and more.

This review is a subjective opinion of a user.
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Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website

  • What I liked
    • Hearing of same horrible experience from others
    • That i was not only one being screwed
  • What I disliked
    • Lies
    • Horrible customer representatives
    • Being royally shafted

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Product or service
Xfinity Internet
Review category
Telecommunications
review #822472 by

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Kat2016

Apr 10 #1142326 Clewiston, Florida, United States

I agree! And, They lock us into two year contracts! I hate their company and can't get out of the contract without being charged an early cancellation fee. $$ yes! They get us one way or another!

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