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Xfinity has been tearing up my neighborhood laying fiber lines for almost a week. Waking up to a jackhammer and having access to your own driveway blocked by trailers and trucks after waiting almost fifteen minutes to just get past them further down the road. Now the...
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1.0
#1275392
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Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Unsecured network of one - houses room Tv.B. My internet service is rather slow these days. Unsecured network of above address thT is if I turn off auto join to off position it always find a way to come back on. Life it was secure I would get enter password, but this...
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#1237404
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I been waiting several days to get a Text message on how to change a password! Either on several items I tried iPhone, computer, and iPad with the same event happening" WAIT"!!! How is one going to pay the bill without seeing how much to pay GUESS?? Or better yet wait...
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#946935
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As of today I believe Im more upset with Xfinity and their so called "Customer Service" employees than before.... On 7/31/16 (during my 15 th service call @ my home for cable tv/internet issues again !!) the tech located 3 seperate lines that my neighbor had...
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2.8
#912744
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I ordered Comcast based on offering a sales person had communicated to me on the phone. The package arrived and I spent most of my Saturday (the whole day) trouble shooting on the phone. At the end of this troubleshooting session i learned I did not get the internet i...
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Anonymous
Anonymous

Worst Company ever!!!!!!! Run!!!!! horrible customer service, there is always error in billing monthly adjustment due to billing error. Incredible hidden fee......

2.2
I didn't like
  • Inconsistent response
  • Installation mistake
  • Lies and misleading
#876142
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I've had Xfinity here in Walnut Creek for 2 1/2 years. After the first 6 months, reception went to ***: the menu comes up for Netflix, but the system can't load it; ditto with streaming YouTube. I found that unplugging my BluRay for a few minutes could help. But not...
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1.4
#872094
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While shopping at BestBuy an Xfinity representative approached me and asked if I wanted to lower my bill as a curtesy for being a customer. He further add that the reduction was to help lower the dissatisfaction with Comcast now that they were switching their logo to...
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2.2
#858099
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I signed with xfinity 2 1/2 years ago for both satellite and internet. Come time to renew, I specifically explained to them 3 different times in the conversation I refuse to sign a 2 year contract, anywhere for that matter. He assured me this was a month to month. I...
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I didn't like
  • Customer service
#852859
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Traded old for new, wanted Yankee baseball games. New X-1 remote did not work, had to drive 1 hr. to replace remote. Manager said "Hey, it happens. This was after a 30 min. help line call saying a new remote could be sent to me in 5 biz day's. Another hour drive back...
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1.3
I didn't like
  • Employee attitude
  • Service does not work
#826495
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Contact Xfinity

Mailing Address:
Comcast Cable Communications Management, LLC
One Comcast Center
Philadelphia, Pennsylvania 19103
United States
Phone:
(800) 934-6489
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I have worked with business Comcast and everything is top notch, XFinity, infinitely worse 1st call - End service in old place while starting new service (no problem, lulled into comfort) 2nd call - [I put in my cell number, phone tree doesn't recognize it for either...
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hmcmarki
hmcmarki

We have had so many complaints from our customers.If you are having any issues with Direct Tv/Dish/Xfinity please give me a call at 801-210-9034. I most likely will answer rig...

1.8
I liked
  • Internet
I didn't like
  • Database mangling
  • Sales calls
  • Mindless drones
#811776
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