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Due to the continued rising cost in Comcast service I no longer could afford to pay 200.00 a month for their services, I canceled services on 10/15 and was told that a final bill would be sent to me. I have called several times in the last month trying to request my final bill and have been placed on hold, transferred, called by another name even after I corrected the rep, and all the while told that since I am no longer a Comcast customer that they cannot produce or mail me a paper bill.

They also revoked my account access online and said I must go into the store for help. I did go into a location and for the one and only time ever received great service from a representative named Erin, she printed a balance ledger for me and said that from what she could see the balance should be adjusted and that I would receive a final bill once the month end cycles.... Well low and behold my cycle date was the 16th of each month and today the 17th I received 2 phone calls from Comcast requesting payment. I don't understand how Comcast can expect anyone to pay a "blind" bill and not question it?

After speaking with the rep today I again requested a paper statement be mailed to me and again I was told that that's not possible since I'm no longer a customer.

What a joke! Not only am I no longer a customer but I will never be again!

Reason of review: Problems with payment.

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Yassir Upc

Am having same problem, now the payment is being reported as a collections on my credit report. Comcast says they can't reproduce my last bill, I find that to be totally ridiculous!! The "bill" is for $114, which really isn't a large amount, however, if Comcast blackmails thousands of customers with this collection method, THAT adds up!!!

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