Xfinity Reviews and Complaints
Add to comparison
3
Issues
resolved
646
Total
reviews
$200K
Claimed
losses
$1.3K
Avg
loss
41.4K
Page
views
What was your experience with Xfinity?
Customers don't like
- Customer service
- Price
- Unwillingness to rectify situation
Customers like
- Internet speed
- When it works right
- Promotional prices
This company sucks , they rig you and trick you to try and get your money . But when I try to get it back they lie and say they can’t get our money back 
Read more
Its time to let everyone know how mind controlled everyone is due to all media and net.vomcast now has recently gone so far as to rearrainge the last programs to put cnn next no matter what. It like mafia trash companies dumping what n where... every pc of information...
Read more
I have 2 cell phones with Xfinity. I have never been late in the year I've had service with them. My credit card was compromised and phone turned off. I called to see if I could go into an Xfinity store to pay the bill with cash and was told that the only option I had...
Read more
Poor customer services. They make up stories. I had never sign a agreement for a contract, but they keep saying that I have contract. I asked them to produce document that I signed a contract. They sent me their online statement which created by them. There was no...
Read more
was not told when I signed up that my wifi usage was limited and if I go over I will be charged an extra fee. at att I had no limits so I was unaware of such a thing. I tried calling on 5/7 to be transferred twice, trying to see how I could figure out what was using up...
Read more
I didn't like
- Fellt like i was baited and then switched
- Unwillingness to rectify situation
I don't know how this company is still in business. Why no one acts to get these scammers out of business. They only hire idiots for their support (customer care and tech). Their online mobile order is stupid. Such a wealthy company and they don't even invest in their...
Read more
I called 1-855-75-PREPAID to follow up about a refund that was long over due. I spent a total of 2.5 hours trying to get information. I had to speak to 6 different people just to find someone who spoke clear English. Then I was told that would not get the shipping...
Read more
Comcast required a cable box upgrade that actually gave us less service and lost service for two days. The tech they sent had limited English, failed to listen, and messed up our entertainment center wiring. Also failed to explain the remote operation. The remote is...
Read more
Payed my phone off in full and tried to get the phone unlocked and the number released. Spent 10 hrs between 5 days trying to get this resolved. I was shuffled between 12 to 15 different people all telling me something different. Never did get my $150 phone unlocked to...
Read more
I didn't like
- Worst i have ever had
I am very upset with the support you are giving. I had an appointment set for Saturday between 4-6 pm central time. Npo one called or showed up to handle my router issues. I called Xfini9ty customer support and was told that nothing was scheduled for that time. I sent...
Read more
Product
1 month later still getting bills from Xfinity after the account was closed and thought issues where resolved. They promised refunds for being over billed, got partial refund ...