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The services is out more than it is on and they just keep going up on the bill like everything is okay If you call them because you are not getting any service it take them two or three days to come out, but if you call for new service they will be there the next day....
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#1161977
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I had Xfinity at my apartments bc it was the only provider that I could get there. For over three years at least once a month I had to call and deal with bill issues I would be charged for services I never had, my internet completely not working for weeks at a time,...
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1.0
#1161174
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Here in GA, I got the xfinity internet 2 weeks ago. I bought my own modem to save money. At first I was getting 25 to 35 mbps. Now the speed test are saying that i'm getting 1 mbps. I called their customer service and got someone with an Indian accent that told me...
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#1159976
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Last month my monthly bill $425.00, it was withdrawn from my account on my auto-pay. There was $225.00 charge for an NBA Sports Package I never ordered. I immediately notified Comcast Sarasota but after 5 phone calls to Xfinity and a visit to their main office I was...
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1.0
I liked
  • Product and dependability
I didn't like
  • Customer service
#1159608
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It happed on12/2/2017 when I moved call a couple days before to set up everything because I wanted to phone and computer but instead they couldn't do that someone else had to do it they made me wait until 12/13/2017 after five minutes said he couldn't do it they told...
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#1159278
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shitty *** experience. I was at the store for 6.5 hours today while the manager, the store associate, technical support phone and chat were trying to process a return and an upgrade. They disconnected both phones and fukd up the entire experience and my day. 6.5...
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1.4
#1159261
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I confirmed an install appt and was sent an email confirmation, Stated "Latino Bundle Pkg" I did call for the reason of not speaking the Spanish language , Much to my surprise the packages were about the same beginning promo price,( $40+) Only the Latino package had...
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1.0
#1159168
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Tried to terminate service.....they still have not stopped it after 8 months and HOURS on the phone AND they owe a refund too! Can't reach anyone that has the ability to resolve the issue...they keep shuffling me around. I've called every month we got a bill and every...
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craigjcuster
craigjcuster

HELP

1.0
#1158938
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Xfinity - Data internet

Data internet is a rip-off they burn up data sending you e mails and use your internet for a hotspot. If you go over they change you $10.00 but you under the data Usage. no credit to your bill good luck in 2018 I’m canceling
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
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#1158454
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In Lees Summit Mo. Raintree Community you'd be better off to use dial-up than Comcast. Service goes down more than it's up. You pay for 250mbps service and consistently get 20mbps or much less. And when you call Customer Care you get one inept after another rep that...
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#1158010
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