Xfinity Reviews and Complaints
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Customers don't like
- Customer service
- Price
- Unwillingness to rectify situation
Customers like
- Internet speed
- When it works right
- Promotional prices
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Xfinity Comcast has been a nightmare ! First they offered a $100 visa gift card after 90 days of service, with no downgrades, and on time payments. I fulfilled my end and now the rewards department doesn’t have this info. I called numerous times and get hung up on...
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Xfinity - Very poor stores
Dec2 2018 over an hour waite tochange a box..no bathroom in store.. poor slow and mis managed store... hire some help
Xfinity is the worst of the worst they are CON Artist they CON you in to tell you they're giving cheaper service when they know your contract is almost over so you can sign up with them again. I was Conned by them two weeks ago and then they took away all the channels...
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To start, the price they advertise on TV, ya add a minimum of another $100 to that for your monthly bill. Also, keep a close eye on your bill because random small charges appear and they can’t tell you what they are but then try to tell you it’s maybe for a movie you...
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I went to the Xfinity store in Centennial, CO to purchase a new phone, the sales consultant who helped me was JOHN ELDRIDGE. He was AMAZING!!! He not only answered my questions, but led me to the phone that best suited me, helped me get started, and tested everything...
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Purchased two IPhone XRs at Xfinity Mobile on Saturday, Oct. 27, 2018. They came with a 14 day return provision. Phones do not work at my home or in my neighborhood or in many other places we frequent. I went to return the phones 3 days after purchase and was told that...
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We have had Xfinity for 10 months. For the past 3 we have had technicians to our home almost weekly in regards to loosing connection to our WiFi. Due to our ongoing complaints we move directly onto customer retention and no longer have to deal with the off shore...
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Anonymous
yes you right that happen with us too and they didn't do noyhing
h.kitchener
Time to change to another company?
I liked
- Voice remote which lit up once it is picked up
I didn't like
- Everything else
I requested to speak to store manager for intermittent connections issue instead of wasting time talking to other ruthless, lazy, careless staff who think customers are under their hands, I asked to speak only store manager - Matt or John - reasonable assistant...
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I know you probably don't care but I witness one of your drivers speeding in a school zone under a FLASHING YELLOW LIGHT I blew the horn at him in *** he would slow him down but no it did not!!! just so happens I notice he turned down my street and pulled over in my...
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I liked
- Xfinity
I didn't like
- Uncaring drivers on the road
I requested to speak to store manager for intermittent connections instead of wasting time talking to other ruthless, lazy, careless staff who think customers are under their hands, this big woman Katy's ego caused her "kicked customers out ". I was kicked out 5 times...
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yes you are right they laying to us too and the supervisor also layier the service its so bad when we call we stay a long time with them in the phone and they said we want che...