Not resolved
3.0
Details
Price Affordability
Product or Service Quality
Website
0 comments

I signed up for the Internet Pro Plus with X1 service that has 45 TV stations plus HBO and the X1 cable box, the DRV, software and presumably the cable modem.The first attachment shows what I signed up for (October 20).

I got something else (called Internet Performance 25?) that has only a fraction of the package, but at the same cost. The package has no TV stations, no XI service or equipment. I spent half a day with customer support attempting to get the correct package. I thought they had 'fixed' it.

What I found was, I was assigned the same package, but at about twice the installation price.

See two bills in two attachments.I still have no X1 system, no TV stations and no DRV.

This reviewer shared experience about order processing issue and wants this business to have the product delivered. This person is overall dissatisfied with Xfinity and uploaded a picture. The most disappointing about xfinity internet plan at Xfinity was dishonest service tech, customer treatment and deception Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Xfinity.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Xfinity to other companies on our site.

Had an Experience with Xfinity?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Cricket Wireless - Activation fraud Cricket Wireless "Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except..." Read more Smart Circle International - *** Smart Circle International "Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more My Family Mobile - BEWARE! RIPOFF WARNING!!!!! My Family Mobile "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..." Read more Xfinity Tv Review from Evans, Georgia Xfinity "Everyday for the past 2 months between the hours of 3p.m. until my television freezes and unfreezes continuously until I call the 1-800 number to send a signal to my..." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more Odd Tattoo Bogota - FRAUD, THIEF and SCAM ARTIST Odd Tattoo Bogota "Fernanda Diaz represents ODD TATTOO Bogota, Colombia and is a thief, a fraud and targets U.S. Citizens as victims of theft via Western Union. Stay away! Fernanda Díaz representa a..." Read more Little Caesars - Bad ownership service Little Caesars "Well someone in this city of chicago has taken to much of a chance to sabation a company as well as the pepole of this serivce health by calling in..." Read more