Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I called to cancel cable and keep my internet. I called before and they told me it would cost me 79.99 for juts internet - everyday price.

I called and someone named Michael (out of a Michigan call center) who said they were a supervisor stated that it was wrong and that it would cost me $114. That the 79.99 was for 50mbps. He was a condescending *** and the main reason I’m now shopping for another option. I called back and the next person gave me the exact deal Michael said was not available.

This company is full of liars that will steal your money if you aren’t careful. Run away quickly!!!!!

Product or Service Mentioned: Xfinity Bundle.

Reason of review: Return, Exchange or Cancellation Policy.

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