Xfinity - NEED YOUR HELP, TO REDUCE PAYMENTS OF $244.52 A MONTH, TO A MUCH LOWER AMOUNT, FOR THE REASON GOV. HAS REDUCE MY S.S.C. BY $500.00.. I'AM LIVING ON $1,800.00 A MONTH. I'M TRYING 80 YRS OLD 80 YRS OLD
I'M IN FAIR TO OKAY HEALTH, BUT. CAN'T GET OUT VERY MUCH THESE DAYS.
YOUR PROGRAMS, ARE THE .ONLY THING KEEPING ME GOING.I SENT A LETTER TO EXECUTIVE VICE PRESIDENT TOM KARIN WITH SAME INFORMATION, TRYING TO SOMEONE WOULD, AND CAN HELP ME, AND KEEP EVERYTHING I HAVE NOW, BUT LOWER PRICING, AND FREEZING THAT PAYMENT. IS IT POSSIBLE TO LOWER PAYMENT TO $125.00 PER MONTH ;; FREEZE IT.PLEASE, NEED YOUR HELP ASAP IN THIS MATTER. PLEASE ADVISE ASAP.
JIM SELLERS 6125 CLUB RD MORRIS, IL 60450; COMCAST ACCOUNT NO# 8771-2*-019-*003125 home phone 815-941-**** OR CELL NO# 815-685-**** E-MAIL ADDRESS jjsellers1@***.global.net. THANK YOU FOR YOUR TIME.
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User's recommendation: 100 %.
Preferred solution: HOPEFULLY REDUCEING MY PAYMENTS BY HALF SO TO CUT IN MY SSC CK.
Xfinity Pros: Good high-speed internet service.
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Comments
They're taking advantage of senior citizens
I have the SAME Issue. I recently went to the Xfinity Store at Mall of NH in Manchester NH.
I went in, to speak to a Rep about how my bill keeps shifting service of Devices ( one month it's 5.00 and the next it's 7.50 per device 15.00 totals but it's different each month per device) Hmmmm I wonder what ELSE is being manipulated on my Bill. WELL, 3 Reps at the Store and ALL OF THEM were more interested in watching the TV there!! WTH ??? I was told by a Male Rep there (finally tore them away from their program) by being told "it changes every month..
and it's due to my Contract" and I was out of my "Contract" *** I've NEVER had a CONTRACT to begin with..
He never even asked to look at my service billing! is THIS how they roll?