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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

Sold my house and don’t have a place to go yet so I called to disconnect my services which is $256.00 a month I had a written contract twice that I had to sign one was two years ago. This time they said I gave them a verbal agreement I don’t remember but since I probably didn’t understand the person because their accent.

I was under the idea that it was for the price not the two year contract which I.

didn’t sign . Now I will be charged $400.00 This is a rip off

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It sounds like your rate went up because the promo period ended. You said it yourself, you were on the hook for 2 years.

Prices always jump after your promotional period expires. Get online and dump them or downgrade your package to something you can afford.

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