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The subject line says it all.Located in Lompoc, CA.

After not having a Channel Guide or Listing Menu...when one does go up...it is a nightmare to use. Yeah... only word that adequately describes the frustration trying to punch in a channel..over trying to navigate the menu. Over the fact that any time you try to check a different channel offering..it switches you to that channel!

What a pain in the ***. I'll skip lightly while describing other issues with the Channel Guide and Remote channel selection tribulation.

Such as in the Remote just stops working...on the TV, too.Or the listing in the Menu is wrong...ranging from some to all of it.

This reviewer shared experience about "poor customer service, bad quality, not as descri8bed" and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Xfinity. The most disappointing about bundle service from Xfinity was menu guide bad remote software bad Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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