Xfinity - "New Trial 300GB DATA option"
Comcast/Xfinity just sent me a letter advising me that starting next month they are limiting my internet data to 300GB, because "most costumer don't surpass 300GB/Month.They told me not to worry if I go over the now limited service, which used to be unlimited, they will "just" charge $10 per increments of 50GB, and I also have the option of adding "unlimited" service, like the one I had in my original contract and the one that we have come to expect from home internet service, it would only be an additional $30.
I checked my history and I'm averaging 450GB/Month. This is absolute ***, but I don't see anyone getting upset over it, like we just have to sit and take it. I called and complained a couple of times and wrote them a couple of letters.
So far no answer.
Reason of review: Switched my original service to a way more limited service. .
Monetary Loss: $360.
Preferred solution: Let the company propose a solution.