New Reviewer

Update by user Mar 04, 2021

It's been a nightmare since they learned i can't return the equipment. Literally NO ONE has any desire to help anymore.

Original review posted by user Mar 04, 2021

Initially i had major issues correcting billing. In December i became homeless and my ex roommate swiped my equipment.

So in January i was working with Xfinity trying to set up payment arrangements. My first payment was supposed to be February. It wasn't taken out. I was told my account was in collections.

I have yet tho to ever speak to someone in collections. I've been trying over 45 days now to set something up. The *** won't help tho. So I'm going to speak to my attorney.

I'm done. Can't believe i can't basic help like setting up payment arrangements. That's beyond stupid. Today again i got in a chat, and they insisted on sending me to technical support.

That's how stupid this has gotten. What the *** will technical support do for me regarding a bill?

It's very hard not typing the words in my head. Saying I'm pissed is an understatement!

User's recommendation: Get a satellite or service thru anyone else besides xfinity.

Product or Service Mentioned: Xfinity Account.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Xfinity Cons: Crappy, Unwillingness to rectify situation, Cost for service, Price untrustworthy, Very methodical but ineffective tech support.

Location: 10848 Southeast Oak Street, Portland, OR 97222

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Xfinity Reviews

  1. 1946 reviews
  2. 699 reviews
  3. 455 reviews
  4. 251 reviews
  5. 193 reviews
Xfinity reviews