Xfinity Reviews
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3
Issues
resolved
666
Total
reviews
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Customers don't like
- Customer service
- Price
- Unwillingness to rectify situation
Customers like
- Internet speed
- When it works right
- Promotional prices
I had ordered cable TV, phone, internet and alarm system for my home in December 2017. 3 days after the installation the cable system failed. I called for services, I went to the office for get a technician, when the technician got home he said that the modem was not...
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Paid my first bill. A Flue days later I get a email saying they’re going to turn my service off unless I pay $50 ? When I call them up and tell them they say they don’t care agent says send their equipment back through UPS . Agent said they made the Mistake but I have to still pay !
I was quoted one price when I paid it a few days later they said they made a mistake ! if you don’t pay 50 more dollars will turn your service off ? 
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Xfinity - Customer service is by far the worst. I have repeatly been lied too and no customer follow up.
Detroit, Michigan
I've tried to resolve billing issue. In July on the phone with customer service for over 5 hours only to finally get customer resolution agent. Agent was to call back nothing. August still trying resolve issue to no avail. Customer service representatives are forced to...
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Hate Comcast xfinity
Tv service continually conks out. I get cut off from Netflix and movies. Almost $180 a month for inconsistent access and waiting 5 days for a tech to come to my house. Seriously? Not so high tech. Looking for another company Hate this rip off for tv
Sneaky. NO, in fact, now I will probably ditch the current xfinity modem I have now that I see what a truly underhanded, greedy, self serving company this is. Comcast has a lot of nerve. I work hard for my living. I come home tired. I find this box. I call the 1800...
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Xfinity - Billing
Extremely dissatisfied with Comcast jacked up bill over $30 in one month! Was told it would be changed to $189 then told $220 totally unacceptable
i have no other choice other than comcast. no tv service called, on phone 1st time for 20m then my called was dropped. called again was on phone for another 15 minutes & my call was dropped. called back a 3rd time, finally got an appt for a tech to come out BUT not for...
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Worth reading.... I was going on my honeymoon to the Dominican Republic and we were leaving behind my 11 year old stepson. My wife, understandably, wanted to be able to communicate with him. I researched the phone situation down there and my best option was a national...
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Product
I didn't like
- Not receiving callbacks
- Price untrustworthy
Similar to Xfinity
I have only been an Xfinity Mobile customer since May. I was excited to switch from my other cell phone provider, as Xfinity was cheaper and I knew each month what I would be paying. I got my first payment, per the app, that was due July 12th. On July 12th, my service...
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Change your Internet and cable service .Cable companies have a way of lying to people about their prices shop around . The agents Comcast has working for them saying they care...