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My warranted phone had internal speaker probs. I had to return the replacement for charging problems. I got charged for two phones. I had no phone for seven weeks! Since Every month since August I have needed to call them. Any refund gets shuffled around and recharged...
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2.2
#1190549
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We were faithful Xfinity customers since 2014. So how did Xfinity repay our faithfulness? They charged us a $100 termination fee when we sold our house in 2018. Four years as a faithful customer and Xfinity charged us $100 when we had to move. What the $#@%? Xfinity is...
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1.0
#1190476
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8771101310803289 Account number, I got a call from them offering me internet plus and hbo channels, and offered it to me for about $39, I said ok cool I will try it and trusted them, so the mailed me the tv box and tried to install it and it didn’t work, I called them...
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1.0
#1184270
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Comcast has always provided cable coverage of the local PBS channels. Recently they stopped broadcasting njtv (23-52). the program guide says call njtv for more information. Every other cable company serving Philadelphia and all the satellite providers provide njtv....
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1.6
#1184254
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WHY IS XFINITY MOBILE OVERCHARGING ME FOR TAXES

I have three phones one is paid off because of a pomotion i never had a phone company to up my bill from 60-90 dollars i will contact the BBB ASAP 911 emergency 21 dollars in taxes no way dont ever get xfinity mobile ever
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1183679
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I have had the serivce(phone, tv, internet )and it is all a great improvement vs uverse especially the internet speed. One mistake I made was not verifying which channels were hd and which were not. Many channels I frequently watched on uverse were hd but are not he...
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#1183673
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i received an email from the community i live in about a special promotion for the residents that live here. i called up to get the 44.99 internet special because, the package i have now includes tv service which i never use. i was told on the phone i do not qualify,...
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#1173538
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Xfinity immobile: switched to cheaper plan, still charged for unlimited data. Customer service unresponsive.
Xfinity mobile sucks! On October 2, I switched from the unlimited data to $45.00 less expensive "by the gig" data plan. I have an email from Xfinity stating that the change would be implemented on October 23, the first day of the following billing cycle. The bill for...
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2.7
I liked
  • Advertised service
  • Xfinity tv and internet work fine
I didn't like
  • No bills to download
  • Way the company treats customers
  • Lack of billing options
#1166561
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XFINITY SALES TOLD ME EXACT OPPOSITE OF REALITY. Black Camera Installation- Only White Camera Available. Agreed with 1080P Tech- ONLY 720 P Technology. Told Camera is Waterproof- Camera is only Water Resistant Told Wireless NO problems- There is wireless limitations....
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2.5
I liked
  • Fast service
I didn't like
  • Dishonest business practices
#1165218
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I forgot the password of my account and wanted to reset it but instead of helping me to do it quickly, it asked me to chat with customer service rep who asked all sorts of questions and then pointed me to the same page where I started from saying that I'll get the...
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1.0
I didn't like
  • Customer service
#1163216
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