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Xfinity - Cable issues
Xfinity - Cable issues
Xfinity - Cable issues
Xfinity - Cable issues
I reported or tried to do so about cable being exposed out of box. How do you ask if its cable? Well it has a splitter had the end of said cable!!! I had an issue with my tv picture freezing up and made call got ahold of technical support and then reported said...
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#1268268
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Worth reading.... I was going on my honeymoon to the Dominican Republic and we were leaving behind my 11 year old stepson. My wife, understandably, wanted to be able to communicate with him. I researched the phone situation down there and my best option was a national...
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1.0
I didn't like
  • Not receiving callbacks
  • Price untrustworthy
#1307968
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I have only been an Xfinity Mobile customer since May. I was excited to switch from my other cell phone provider, as Xfinity was cheaper and I knew each month what I would be paying. I got my first payment, per the app, that was due July 12th. On July 12th, my service...
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1.9
#1306631
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I transferred internet service on 16 June 2018 and I have all my bills set to auto pay , including Xfinity. I actually spoke with a rep to get the transfer done. Over this past weekend I received an email from Xfinity saying my balance due was $0.00. I thought great...
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1.2
#1282742
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Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Xfinity - Internet service
Unsecured network of one - houses room Tv.B. My internet service is rather slow these days. Unsecured network of above address thT is if I turn off auto join to off position it always find a way to come back on. Life it was secure I would get enter password, but this...
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#1237404
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Xfinity - Making a death in the family that much worse
My father is on hospice. My mother would like to take over his account. Xfinity will not give us any solutions other than waiting until immediately after his death & presenting them with the death certificate. No one wants to be worrying about switching internet...
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Anonymous
Anonymous

Their contract is with the person who opened the account. They can't just change it for you no matter the situation.We just closed down an account our mother has been paying f...

#1283494
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I would like to set up automatic payments on the 15th of the month. I talked to Josie in billing and she says it cannot be done. She refused to let me speak to a supervisor or manager. This is vey hard for me to believe. EVery company in America is able to do this....
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1.0
I didn't like
  • Poor customer service
#1275329
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I have Xfinity Mobile aleady. My daughter bought an Iphone and we want to sign her up under the bring your own device plan with Xfinity. They are advertising $150 back right now. So I went to the website and it said I would have to visit a store to activate her phone....
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#1299230
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I thought I would try them out big mistake. I ordered a IPhone 7 Plus online an after a few days it arrived . Activating it was a pain could not keep my old number and the phone would not work properly . I only had 3G service and data would not work at all. Ok this is...
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Anonymous
Drew

I was just about to switch when I noticed all the display phones in the store were running on WiFi I switched off the WiFi only to find a 3G signal I compared it to my Verizon...

goochalbertlee_57
goochalbertlee_57

I had Xfinity mobile for about 6 months now. The past week they deactivated both of our Verizon phones we was using with the SIM. Sadly the Motorola and the flip phone. Had to...

2.5
I liked
  • Xfinity tv and internet work fine
I didn't like
  • Xfinity mobile customer sevice is the worst ever
#1141571
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Xfinity - Billing

Extremely dissatisfied with Comcast jacked up bill over $30 in one month! Was told it would be changed to $189 then told $220 totally unacceptable
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1325080
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