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I requested to speak to store manager for intermittent connections instead of wasting time talking to other ruthless, lazy, careless staff who think customers are under their hands, this big woman Katy's ego caused her "kicked customers out ". I was kicked out 5 times...
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#1385053
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I know you probably don't care but I witness one of your drivers speeding in a school zone under a FLASHING YELLOW LIGHT I blew the horn at him in *** he would slow him down but no it did not!!! just so happens I notice he turned down my street and pulled over in my...
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1.0
I liked
  • Xfinity
I didn't like
  • Uncaring drivers on the road
#1385488
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Imagine that!!! Xfinity / Comcast has removed themselves from the speed test OOKLA. Now they want you to believe that their own speed test is true and gives you the speed test results you can count on. I say BS, they only want you to be deceived as to the real speeds...
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1.3
#1349229
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There Are multiple reasons to why this company is terrible. First, I called because we were moving and getting the cable and internet switched over twice to confirm and It still failed on switch over when it was supposed. We still had to call again and tell the...
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1.6
I didn't like
  • Being scammed
  • Poor customer resolution
#1369533
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I am Shreya, I went to Xfinity store and they told me some packages and prices which weren't matching with online packages. They wanted to charge me more with less price. Then I called Xfinity first the lady told me we have 60Mbps for $34.99 then she changed it to...
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1.0
#1374191
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Wednesday, 4 PM, loss of most channels, no area outage reported, Sunday 10-12 was earliest appointment. Four days to get a technician to verify my loss and report to engineering, for repairs to be scheduled. Wednesday, 7 PM, called back and learned an area, outage...
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2.9
I liked
  • When it works right
  • Xfinity tv
I didn't like
  • Loss of service
  • Time for repairs
  • Engineering information passed to consumers
#1372963
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Xfinity - Gift card

I switched to comcast from Directv. Comcast promised me a gift card for switching. In 18 weeks I was to receive it. Didn’t receive. I called and they had no record of me getting the gift card. They are a scheme company. I’m switching back. Folks please get it in writing before switching. Rip-off company.
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1384466
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So went to the Xfinity store today to get the new iPhone XS Max. Waited in line for an hour before they opened to make sure I got one the day they came out. I have the insurance which gets me a free upgrade every year so I was all set to get the new one. My bill is...
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3.2
#1361764
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Sold my house and don’t have a place to go yet so I called to disconnect my services which is $256.00 a month I had a written contract twice that I had to sign one was two years ago. This time they said I gave them a verbal agreement I don’t remember but since I...
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Anonymous
Anonymous

It sounds like your rate went up because the promo period ended. You said it yourself, you were on the hook for 2 years. Prices always jump after your promotional period expir...

3.3
#1371789
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Contact Xfinity

Mailing Address:
Comcast Cable Communications Management, LLC
One Comcast Center
Philadelphia, Pennsylvania 19103
United States
Phone:
(800) 934-6489
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I have only been an Xfinity Mobile customer since May. I was excited to switch from my other cell phone provider, as Xfinity was cheaper and I knew each month what I would be paying. I got my first payment, per the app, that was due July 12th. On July 12th, my service...
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1.9
#1306631
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