Xfinity Reviews and Complaints
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3
Issues
resolved
646
Total
reviews
$200K
Claimed
losses
$1.3K
Avg
loss
41.4K
Page
views
What was your experience with Xfinity?
Customers don't like
- Customer service
- Price
- Unwillingness to rectify situation
Customers like
- Internet speed
- When it works right
- Promotional prices
Unsecured network of one - houses room Tv.B. My internet service is rather slow these days. Unsecured network of above address thT is if I turn off auto join to off position it always find a way to come back on. Life it was secure I would get enter password, but this...
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After months of hit-n-miss being able to access my Comcast email.. I switched to gmail. I didn't really want to, I've had an @Comcast email for about as long as I can remember. Tried a chat...guy in India was able to "refresh" or something and get me into my...
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Product
So I recently ran into a horrible experience with Xfinity cable. I had called to get a quote on installation I got quoted $35 and I said I would call back. I ended up calling back 10 minutes later and I ended up getting a whole different quote. I asked to talk to the...
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We had it installed today and what we were told we were getting was not even close to what was installed. We agreed on getting a dvr and 3 tv that can also record to the main system and has the channel line up as the main tv. As to our surprise after the install and...
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My experience with Comcast Xfinity, love hate relationship. I love the service I have with them, but I do have some complaints. The first one would be that they try so hard to upsale every single time I talk with them. They are extremely pushy, and its freaking...
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Product
I called to cancel cable and keep my internet. I called before and they told me it would cost me 79.99 for juts internet - everyday price. I called and someone named Michael (out of a Michigan call center) who said they were a supervisor stated that it was wrong and...
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Today I had to unplug the box 3 times within an hour !!! Needless to say missed most of my show . This might not sound so big of a deal to you but for me just had a major surgery so I have nothing else to do . So heads up my Daughter has Netflix will be getting info...
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I am currently filing complaint regarding Comcast with FCC as my service was fraught with nearly constant issues with signal connections, Cloud problems (sharing Cloud space with another Comcast customer in another city from mine!), and attempts by Comcast to cover up...
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UNABASHED CUSTOMER BASHING The Xfinity Mobile Phone company lied from the start. When we were first contacting them early on April 2017, we asked them if they had WIFI Calling without a 3rd party software provider. They all said - ALL OF THEIR SALES REPS said YES!! Of...
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Product
I didn't like
- Lying and just about everything else
got woken up at 5 I’m the morning with a call back and they’re saying I can not get my new phone that I ordered on Friday because the payment was canceled which I had no idea about until tonight and now they’re telling me since it’s passed the 30 days they can’t just...
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