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I went to an Xfinity store with a new LG phone that was not working correctly. Without asking me or saying anything to me, the nerd did a hard reset on my phone causing all contacts and photos to be lost AND the phone is now dead in the water. All I was told is that...
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#1157236
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I've been having issues with my wifi connecting and immediately disconnecting on my cell phone. I went into the mentioned location for assistance as opposed to spending hours talking to an idiot that barely speaks english and an anorexic strung out *** head indian...
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1.0
#1152184
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Xfinity - COMPLETE ***.

Never trust a company like Xfinity with giving you a modem. They installed one in our house and I get less than a megabite of speed sometimes. It gets very frustrating since then, I can't watch YouTube, barley surf the web, or stream.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
#1150454
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I was moving about 3 miles away from my last home and wanted to continue comcast services. I went into the website, filled out all the information, and picked a time between 3 and 5 on Friday December1 and there would be a 39.95 charge. No one showed so I called...
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1.5
#1148115
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I cancelled my service bc I was moving and paid my final bill at the kiosk when I turned in my equipment. 1st issue was final bill was more than twice what I was told on the phone when I canceled. A month later I find out they owe me money bc I over paid. I called then...
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2.1
#1146924
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Why is Comcast f............. with there web sight? Every morning I have to play with there sight to get to my email. Some times it takes me 20 - 30 min. to figure it out. Why do they keep changing it. I'm really getting pissed. I'm soon going to go back to Frontier....
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#1146677
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I rent an xfinity modem for my system. In 10 years they have never offered newer equipment. When it quit working they agreed to send and technician this morning, when the service did not show up, I called and they apologized, promised it would NOT happen again, they...
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#1144715
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My phone line and internet service keeps cutting out. Xfinity has sent several technicians out and everyone looks at the pole and then informs me there is nothing wrong. The only problems is I know someone who works for the company that makes the lines and I know for a...
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1.4
I didn't like
  • Run around between customer service and field techs
#1143098
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Over the course of three months, there was constant bill issues. I wasted over five hours of my personal time on the phone with them trying to get issues resolved. The personnel were clueless and in some cases rude. I literally read my bill line by line to a...
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#1142214
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I thought I would try them out big mistake. I ordered a IPhone 7 Plus online an after a few days it arrived . Activating it was a pain could not keep my old number and the phone would not work properly . I only had 3G service and data would not work at all. Ok this is...
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Anonymous
Aprilllllllll

Also I tried to contact xfinity mobile for soooo long they keep pushing me around they said they would call me back within 15 days then the next person said 30 days I went thr...

Anonymous
Aprilllllllll

I have the xfinity mobile they suck im going back to my previous company .. they give me a defect phone and made me go through Apple care to get another one huge hassle ! Then...

2.5
I liked
  • Xfinity tv and internet work fine
I didn't like
  • Xfinity mobile customer sevice is the worst ever
#1141571
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