Xfinity Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What was your experience with Xfinity?
Ask a Question About Xfinity
Customers don't like
- Customer service
- Price
- Unwillingness to rectify situation
Customers like
- Internet speed
- When it works right
- Promotional prices
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Have been on phone for 2+hrs and still waiting for resolution . This is my 2nd run at trying to get my personal Spectrum email on Xfinity WiFi. It use to work at the start of service but not anymore. Technians do struggle with speaking English and simply refer you to...
Read more
I liked
- Remotes you can talk to
I didn't like
- Customer service
- Re peat service calls
- Ingteraction with an automated voice
Xfinity - Raising bills after signing contract
They keep raising the monthly cost even though they don’t change any service. $20 a month increase when I’m ajrrady paying 135? Nuts!
Xfinity - The absolute worst
Would not let me use my own router/modem. No reason given. Technicians are not on the US and not great at English. It’s always someone else’s problem
Xfinity - Hate the mobile service
My husband and i switch to exfinity thinking well have better service. But no my husbands phone workd for like 2weeks and then it stop working. They keep on teling me the *** that the other company keeps on taking the number back. Im so upset cuz he has been with out aphone for 2-days.
Xfinity - Why So Many Non Working Channels
Have to click past countless channels we don't have, and would need to pay extra for. Most nights I just turn off Xfinity, and watch You Tube. *** cable company. All they want is more money. Same movies, again and again.
0 stars . This is by far the WORST company to get Mobile Services with . I have called over 20 Times to get New phone that cost 1,000 in payments connected . Spoke to so many Reps who have no Clue about anything. They had no Issue Charging my card for the phone but yet...
Read more
So went to the Xfinity store today to get the new iPhone XS Max. Waited in line for an hour before they opened to make sure I got one the day they came out. I have the insurance which gets me a free upgrade every year so I was all set to get the new one. My bill is...
Read more
I cancelled my line in July and paid the Phone in full and it was still locked despite several calls to the costumer service, eventually after daily calls and talking to the managers they unlocked the phonec And continued to charge me despite cancelling my line every...
Read more
Imagine that!!! Xfinity / Comcast has removed themselves from the speed test OOKLA. Now they want you to believe that their own speed test is true and gives you the speed test results you can count on. I say BS, they only want you to be deceived as to the real speeds...
Read more
I have Xfinity for everything else so thought I would try the new mobile. I bought a LGK30 cell too. I needed a new #. I was in the store almost 3 hrs getting it set up. When I used the phone my caller ID didn't work. I still have many friends that have land lines or...
Read more
Select Reason