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Have been on phone for 2+hrs and still waiting for resolution . This is my 2nd run at trying to get my personal Spectrum email on Xfinity WiFi. It use to work at the start of service but not anymore. Technians do struggle with speaking English and simply refer you to...
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1.0
I liked
  • Remotes you can talk to
I didn't like
  • Customer service
  • Re peat service calls
  • Ingteraction with an automated voice
#1369076
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Xfinity - Raising bills after signing contract

They keep raising the monthly cost even though they don’t change any service. $20 a month increase when I’m ajrrady paying 135? Nuts!
2.4
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#1368672
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Xfinity - The absolute worst

Would not let me use my own router/modem. No reason given. Technicians are not on the US and not great at English. It’s always someone else’s problem
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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#1368623
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Xfinity - Hate the mobile service

My husband and i switch to exfinity thinking well have better service. But no my husbands phone workd for like 2weeks and then it stop working. They keep on teling me the *** that the other company keeps on taking the number back. Im so upset cuz he has been with out aphone for 2-days.
#1363873
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Xfinity - Why So Many Non Working Channels

Have to click past countless channels we don't have, and would need to pay extra for. Most nights I just turn off Xfinity, and watch You Tube. *** cable company. All they want is more money. Same movies, again and again.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1363234
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0 stars . This is by far the WORST company to get Mobile Services with . I have called over 20 Times to get New phone that cost 1,000 in payments connected . Spoke to so many Reps who have no Clue about anything. They had no Issue Charging my card for the phone but yet...
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1.0
#1363056
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So went to the Xfinity store today to get the new iPhone XS Max. Waited in line for an hour before they opened to make sure I got one the day they came out. I have the insurance which gets me a free upgrade every year so I was all set to get the new one. My bill is...
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3.2
#1361764
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I cancelled my line in July and paid the Phone in full and it was still locked despite several calls to the costumer service, eventually after daily calls and talking to the managers they unlocked the phonec And continued to charge me despite cancelling my line every...
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#1361651
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Imagine that!!! Xfinity / Comcast has removed themselves from the speed test OOKLA. Now they want you to believe that their own speed test is true and gives you the speed test results you can count on. I say BS, they only want you to be deceived as to the real speeds...
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1.3
#1349229
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I have Xfinity for everything else so thought I would try the new mobile. I bought a LGK30 cell too. I needed a new #. I was in the store almost 3 hrs getting it set up. When I used the phone my caller ID didn't work. I still have many friends that have land lines or...
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2.3
#1349138
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