Do not expect refund of any kind from xfinity. I place order for service on my American Express was told it takes six(6) weeks for refund.
In business it’s called interest taking. If I had 50,000 refundable customers @ $50 per refund that is $2,500,000 per day but if Infinity leaves it in bank for 6 weeks Infinity earn from its bank 8% daily compounded interest on deposits. Infinity earns $200,000.00 on ever cancellation. That’s why your money is not returned as ligitamate business.
They are earning on you as a customer and cancelled customer.
Cannot you use your $50.00 in your pocketbook instead of Infinity/Comcast? They are slick.
Reason of review: Return, Exchange or Cancellation Policy.