State: Texas City: Houston Clear all filters (11 of 680 reviews match)
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I have 2 cell phones with Xfinity. I have never been late in the year I've had service with them. My credit card was compromised and phone turned off. I called to see if I could go into an Xfinity store to pay the bill with cash and was told that the only option I had...
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#1253544
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would not allow comcast to run cable wire in my backyard criminals should be in jail the employee that did this should be in jail called customer service they refused to let me talk to manager he would call back i won't hold my breath he got mad so he cut the wired to...
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1.0
I didn't like
  • Criminals
#937801
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I called the customer service.. he gave the deal agreement for Xfinity internet and home security $80 per month for 2 years with no additional cost.After i took the service.. i got the bill for my first month around $173..they included preliminary charges..and then...
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#886638
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COMCAST IS FULL OF ***, I *** HATE THIS *** *** COMPANY. THEY ARE LIARS AND THIEVES. I HAVE BEEN GOING THRU THIS NIGHTMARE SINCE 6/4/16. I FOUND INTERNET AND CABLE SERVICE FOR 69.99 AND SAT ON THE PHONE FOR OVER AN HOUR WITH A SWEET TALKER CALLED JUSTIN, SIGNED UP FOR...
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1.0
#867559
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Xfinity Tv Review

over and over and over xfinity quits in the middle of a movie. sick of it. gonna change again. xfinity sucks big time.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
#743540
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Xfinity - Customer Support that Ignores Customers
I signed up for the Internet Pro Plus with X1 service that has 45 TV stations plus HBO and the X1 cable box, the DRV, software and presumably the cable modem. The first attachment shows what I signed up for (October 20). I got something else (called Internet...
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3.0
I didn't like
  • Customer treatment
  • Dishonest service tech
  • Deception
#727032
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I have a very bad experience with comast internet. I cannot work with my computer in my bedroom where I hardly get any internet coverage and its so frustrating that I cannot skype with my family in India. I have tried to contact comcast customer service and after...
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1.7
I didn't like
  • Customer service and connection
#657422
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Tv Channels Review

Its always happening!!! They give you a price then 3 months later either they charge you more or take premium channels away.... their prices keep goin up but they take channels from you... omg when you call it takes an average of 20 min. Hold time to speak to a rep. Then they give you the run a round... 3 months later your doing all over again!
#598422
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Staff Review

Almost everything about them is bad! Their employees don't know anything there is never a supervisor to be spoken to and they lie about pricing to get a sell!
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#591240
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Contact Xfinity

Mailing Address:
Comcast Cable Communications Management, LLC
One Comcast Center
Philadelphia, Pennsylvania 19103
United States
Phone:
(800) 934-6489
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My internet disconnected since Monday (today is Friday now). I called them on Tuesday and *** on the phone scheduled appointment for Thursday between 10am to 12pm. Wednesday no time was available. Thursday nobody showed up. I called them 4 times. They put me on hold...
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Anonymous
Anonymous

I am having the same issues I HATE THEM!!!! I miss AT&T!!!!

1.0
#550069
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