I have been on hold for over an hour with some automated girl saying "your call is very important to us please hold" Yeah right!! then when I do get a hold of someone they barley speak English and cant understand my simple question?

I am so frustrated to have to spend my day off dealing with this..ridiculous. I am a very unhappy customer and want to switch providers asap!!!

I would love to talk with the head honcho but probably would be put on hold another hour just to get another auto voice box...canceling soon! If I can get through to anyone

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Xfinity. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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