Seller: Comcast Product: Xfinity Blast Internet Plan Clear all filters (0 of 7 reviews match)
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I have had Comcast for a couple of years. It is bad enough that the Cable "Xfinity X1" and the "BLAST" 150 MB internet have both been subpar, but then you must deal with Comcasts "Customer NO Service" department. In my experience, I always have long wait times, am...
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1.1
Product
Xfinity Blast Internet Plan
I liked
  • Previous fios company some issues but responsive
I didn't like
  • Supervisors never available
  • Inability to communicate between departments
  • Managers will not call back
#926533
I wrote on their fb account a few days ago about the unbelievably poor customer service I have been receiving regarding unwarranted charges to my account.I still have a $496 charge when my costs should have been $109. Everyone admits the problem is on their end, but in...
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2.0
Product
Xfinity Blast Internet Plan
I didn't like
  • Customer service
#887781

called blast. Promises 75 mbps download. I have never gotten close to that speed. Techs have been here twice. Both certified line and equipment. Told me that Comcast has headend and node problem. Told me to ask for refund. Waited today on customer service line for 27...
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Anonymous
Anonymous

The name of the game is discourage the consumer with long wait times and second rate customer service. Take the money and run .

1.9
Product
Xfinity Blast Internet Plan
I liked
  • Stinks
  • Internet when it works
  • Service when it works
I didn't like
  • Company rules on how to fix problems
  • Customer service
  • Problem solution
#857933