Product: Xfinity Customer Care Clear all filters (0 of 54 reviews match)
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Was with T-Mobile Ordered 2 IPhone X with XFINITY SUCK *** MOBILE SINCE XFINITY WE NO LONGER HAVE CLEAR THREEWAY CALLING WE NO LONGER HAVE CALL FORWARDING OPTIONS WE NO HAVE CALL WAITING OPTIONS WE NO LONGER HAVE DETAILED BILL WHICH MEANS ONLY DETAIL BILL SHOWS IPHONE...
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1.0
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Xfinity Customer Care
#1341852
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I switched to xfinity mobile a few weeks ago and suddenly yesterday I couldn’t make calls. My phone says to call xfinity (meaning not a phone malfunction but a service malfunction). Each rep had different ideas, the first and second rep made slight attempts to fix it...
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Xfinity Customer Care
#1304349
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I have had a nightmare with Infinity Comcast. First, they promised I could keep my land line number. They changed my number. I have to have ATT come back and reinstall the internet ad the original phone number at great cost to me. Secondly, I wanted a promotion from...
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1.1
Product
Xfinity Customer Care
I didn't like
  • Entire 12 hour experience
#1289481
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This company sucks , they rig you and trick you to try and get your money . But when I try to get it back they lie and say they can’t get our money back AngryAngryAngryAngry
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Xfinity Customer Care
#1260354
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Poor customer services. They make up stories. I had never sign a agreement for a contract, but they keep saying that I have contract. I asked them to produce document that I signed a contract. They sent me their online statement which created by them. There was no...
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2.2
Product
Xfinity Customer Care
#1252189
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I called 1-855-75-PREPAID to follow up about a refund that was long over due. I spent a total of 2.5 hours trying to get information. I had to speak to 6 different people just to find someone who spoke clear English. Then I was told that would not get the shipping...
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Xfinity Customer Care
#1247909
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So I recently ran into a horrible experience with Xfinity cable. I had called to get a quote on installation I got quoted $35 and I said I would call back. I ended up calling back 10 minutes later and I ended up getting a whole different quote. I asked to talk to the...
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1.0
Product
Xfinity Customer Care
#1228894
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UNABASHED CUSTOMER BASHING The Xfinity Mobile Phone company lied from the start. When we were first contacting them early on April 2017, we asked them if they had WIFI Calling without a 3rd party software provider. They all said - ALL OF THEIR SALES REPS said YES!! Of...
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1.3
Product
Xfinity Customer Care
I didn't like
  • Lying and just about everything else
#1215420
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I have problems every three months or so.It takes way too long to talk to a live person. They make you go through the automated system and listen to adds. If you ask them to call you back, they don't. Each time I have a problem it takes hours on the phone. Then I get a...
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1.9
Product
Xfinity Customer Care
#1211497
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We were faithful Xfinity customers since 2014. So how did Xfinity repay our faithfulness? They charged us a $100 termination fee when we sold our house in 2018. Four years as a faithful customer and Xfinity charged us $100 when we had to move. What the $#@%? Xfinity is...
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1.0
Product
Xfinity Customer Care
#1190476
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