Product: Xfinity Installation Clear all filters (0 of 10 reviews match)
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We had it installed today and what we were told we were getting was not even close to what was installed. We agreed on getting a dvr and 3 tv that can also record to the main system and has the channel line up as the main tv. As to our surprise after the install and...
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5.0
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Xfinity Installation
#1228287
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Xfinity offered 25Mbts internet $19.99 for 6 months (including tax), then $29.99/mo.($120 first month & installation.) Months passed before it worked. (I complained, but ate the charges) Eventually got to 33Mbts download, 6Mbts upload. (Great). Happy until bill went...
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Anonymous
Anonymous

On the positive side: the service usually works and would probably be worth the price if they could be trusted to deliver what they promised. The contempt with which they tre...

1.5
Product
Xfinity Installation
I didn't like
  • Liars and scammers and frauds
  • Customer treatment
  • Honesty or customer service
#804705
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I had problems connecting a new modem to the internet. After an hour or so on the phone with tech support, who could not fix the problem, she told me a tech would have to come out to the house. I specifically asked if there would be a charge and was told no. Since...
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Xfinity Installation
I liked
  • Internet speed
I didn't like
  • Service call
#570285
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Xfinity Installation Review

Xfinity home security promised no installation fee when tech came in to install and i got charged $349 anyways this is not right
2.5
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Customer service
Discounts and Special Offers
Price Affordability
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Xfinity Installation
#550604
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Xfinity - Installation Review

I was scheduled to have new service installed. I even took it amongst myself to call and confirm someone coming. No one showed up when I called back the agent was rude and said I had to reschedule for next week. They said someone came out and knocked on the door and there was no answer. I stay in a gated Community. The guard gate security would've called me if some one was at the gate. The customer service reps Are rude and hang up on customerss! This is the worst experience with Xfinity!
Product
Xfinity Installation
#544875
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XFINITY took five weeks to install a Triple Play package, and still did not get the job done, as a trenching person did not show up and the order supposedly was not in the system, although I was standing next to the local installation supervisor(during the first...
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3.0
Product
Xfinity Installation
#532339
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I had internet and phone service installed on 7/10/14. I found out on the next day the 11th that I could make calls out but not receive calls. I called that same day and was told they would fix it by Saturday the 12th. Surprize no one fixed it. I called that Monday...
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Xfinity Installation
#513012
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My first time using Xfinity. On thursday 5/8/14 i waited 5 hours for a Xfinity Techniche to come to my house and to put in my internet, and no one showed up and i took half a day off from work. So when no one showed up i was really pissed i waited from 8am - 12pm and i...
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Anonymous
Anonymous

I understand what your saying you need help with this.Wanna move on to better services and for better value for money contact 877-709-3832 Reach Jordan Katzen He will help you...

Product
Xfinity Installation
#486776
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I called for install n should of known from start it was gonna be an issue. Phone ran recording for 7 minutes the same recording n I was unable to talk w someone. I hung up n had to call 3 more times before finally being able to set appt. finally I got appt made n they...
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Product
Xfinity Installation
#458000
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This is what i have to say. 1- Very poor customer service and client support 2- Every body at this company breathes and speaks lies upon lies. You can never get the truth about anything from anyone at this company. Customer service is the worst in the world. Its a...
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Anonymous
Anonymous

Xfinity is the worst company I have ever dealt with. They can't get your bill straight and customer service is a joke. This company shouldn't remain in business they are so so...

Product
Xfinity Installation
#449439
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