Product: Xfinity Internet Plan Clear all filters (0 of 10 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Comcast - Lied too became a nightmare

Was told I had a package for 2 years. Now 1 year later I am told no I don’t. Have no offers for what I was paying. Decide to cancel service but unfortunately I have to keep internet. Now they want $100.00 for internet and they shut off all of my service 5 days early. A bunch of liars
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Xfinity Internet Plan
#1235642
I said I only used it on my Xfinity internet and the Xfiinty office told me you won't spend if you use it in hot spots? and on your inter net. now they say google and other apps used my data? I should have turned off my data? Why didn't they turn off my data? Nasty...
Read more
1.0
Product
Xfinity Internet Plan
I liked
  • Very unfavorable with mobile
I didn't like
  • Customer service representitive
  • Lies and misleading
  • Dishonesty and customer treatment
#1196824
Reply to reviews
I canceled the Comcast TV cable service several years ago due to poor service and excessive charges.I retained the internet service due to limited options. It is amazing that with that small bill we have more problems with their service/bill than every other service we...
Read more
1.6
Gray,Tennessee
Product
Xfinity Internet Plan
I didn't like
  • Bills constantly have additional charges
#1131437
Reply to reviews
I signed up for an unlimited data plan.I then started receiving emails after 15 months of service, that I was going over my data. I imediatly called Comcast/xfinity costumer service. The representative assured my that I have an unlimited data plan. But a few months...
Read more
1.3
Product
Xfinity Internet Plan
I liked
  • Promotional prices
I didn't like
  • Lack of full disclosure of billing for the account
  • Fellt like i was baited and then switched
  • Poor customer resolution
#1109974
Reply to reviews

I went with xfinity because they allowed a month to month option. After 11 months I closed the account and was charged a $180.00 early termination fee. I was told that I had signed up for a two year contract three months after opening the account. I was only going to...
Read more
Product
Xfinity Internet Plan
#1066475
Reply to reviews
Two years on Xfinity. Bill continued to rise after I had been promised it wouldn't, but when special ended I was told to "just" call and they would reinstate the special price for me. Tried to cancel year ago when bill started to rise again, but once again they...
Read more
3.0
Product
Xfinity Internet Plan
I didn't like
  • Lying call centers
  • Annual price negotiation process
  • Dishonest business practices
#1022388
Reply to reviews
Xfinity UNLIMITED Data service now Limited  and you have to pay more!
I received a letter informing me that as of June 1st, 2016, the data usage in my UNLIMITED DATA plan is going to be LIMITED to 1TB.Although I am already paying an additional $30.00 a month for UNLIMITED data services, now this service is going to be LIMITED and I have...
Read more
Anonymous
Anonymous

1tb is not much at all . A few months back the system glitched and they was like showing 2tb as a cap. I was like I bet it's a trap yup a trap. Xfinity a week later changed it...

Product
Xfinity Internet Plan
#857210
Reply to reviews
I own my own modem, it is the recommended Motorola Surfboard modem. I don't want to rent the wireless AP/Modem from Xfinity. Long story short, my connection dropped on my modem. I ran through the online support, reset signal to modem, reset my hardware, direct pc...
Read more
3.2
Product
Xfinity Internet Plan
I liked
  • Great products
  • Good customer website
  • Fast speeds
I didn't like
  • Service technician
#799422
Reply to reviews
Xfinity - Customer Support that Ignores Customers
I signed up for the Internet Pro Plus with X1 service that has 45 TV stations plus HBO and the X1 cable box, the DRV, software and presumably the cable modem. The first attachment shows what I signed up for (October 20). I got something else (called Internet...
Read more
3.0
Product
Xfinity Internet Plan
I didn't like
  • Dishonest service tech
  • Customer treatment
  • Deception
#727032
Reply to reviews
It should be obvious to even the most causal of observers why comcrap is rated the WORST COMPANY IN AMERICA (http://consumerist.com/2014/04/08/congratulations-to-comcast-your-2014-worst-company-in-america/), maybe they can shoot for the world next. Their customer...
Read more
Product
Xfinity Internet Plan
#508169
Reply to reviews