Product: Xfinity Mobile Phone Service Clear all filters (0 of 8 reviews match)
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In store, using online and calling customer service. Does anyone in this company know what they are doing??? 1st they said I had phone service I don't.. Then they said my password was too weak, nope, then said they didn't have an email associated with the account. Nope...
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Xfinity Mobile Phone Service
#1429744
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Received a Motorola cell phone as part of the Xfinity package. When I got the phone it would not work. Took the phone down to the Xfinity Store and found out the sim card was in backwards. I spent 3 hours in York at the Xfinity Store; just to find out someone put the...
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Xfinity Mobile Phone Service
#1427298
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I cancelled my line in July and paid the Phone in full and it was still locked despite several calls to the costumer service, eventually after daily calls and talking to the managers they unlocked the phonec And continued to charge me despite cancelling my line every...
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Xfinity Mobile Phone Service
#1361651
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Worth reading.... I was going on my honeymoon to the Dominican Republic and we were leaving behind my 11 year old stepson. My wife, understandably, wanted to be able to communicate with him. I researched the phone situation down there and my best option was a national...
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1.0
Product
Xfinity Mobile Phone Service
I didn't like
  • Not receiving callbacks
  • Price untrustworthy
#1307968
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I have only been an Xfinity Mobile customer since May. I was excited to switch from my other cell phone provider, as Xfinity was cheaper and I knew each month what I would be paying. I got my first payment, per the app, that was due July 12th. On July 12th, my service...
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1.9
Product
Xfinity Mobile Phone Service
#1306631
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I purchased 2 I phones from Xfinity mobile in Feb. 2018, both had a $200.00 rebate. I received 1 rebate of $200.00. When I contacted Xfinity about this, I was told I should have gotten 2 and they will look into it. They gave me 2 separate ticket numbers and told me to...
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2.1
Product
Xfinity Mobile Phone Service
I liked
  • Mobile phone plans
I didn't like
  • Issues take several calls and a complaint to bbb to get resolved
  • Poor customer service
  • Not following through on promises
#1283894
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Xfinity - Horrible service

First of all let me start by saying Xfinity mobile doesn’t provide good customer service,second of all they mobile service reception it’s really bad,Every time I make a phone call the other person on the other line cannot hear me clearly. I will not be recommending Xfinity Mobile to anyone.
1.0
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Xfinity Mobile Phone Service
#1210656
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WHY IS XFINITY MOBILE OVERCHARGING ME FOR TAXES

I have three phones one is paid off because of a pomotion i never had a phone company to up my bill from 60-90 dollars i will contact the BBB ASAP 911 emergency 21 dollars in taxes no way dont ever get xfinity mobile ever
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Xfinity Mobile Phone Service
#1183679
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