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Purchased two IPhone XRs at Xfinity Mobile on Saturday, Oct. 27, 2018.

They came with a 14 day return provision. Phones do not work at my home or in my neighborhood or in many other places we frequent. I went to return the phones 3 days after purchase and was told that I could not take my long term phone numbers to a new carrier until the phones were paid for.

I paid for the phones today, and was then told I have to wait for a full billing cycle to be able to port my numbers. By that time, the 14 day return provision will be expired and I am left facing a month and a half without phone service.

My intention is to remove everything that has anything to do with XFINITY AND / OR COMCAST FROM OUR HOMES.

Reason of review: Poor customer service.

Monetary Loss: $2500.

Preferred solution: Port my numbers NOW.

Company wrote 0 private or public responses to the review from Oct 30.
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