Manufacturer: Xfinity Category: Bundles Clear all filters (7 of 7 reviews match)
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there is no way this is right! if you agree to pay a certin amount that is what it should be for the whole 2 year lock in, I have called repeatedly & get response like after your locked In rounds out then you can go to sears or what ever to get what you need. this is totally not what I thought would happen with your company!!!!!!!!!!!!! I don't want to get anyone in trouble but this needs to end now! I am trying to put in xfinity...
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1.9
Product
Xfinity Triple Play Bundle
I liked
  • Having internet
  • When it works right
  • Service is continuous
I didn't like
  • Monthly bill
  • Price
  • New customer service
#1041020
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Last year when my bill went up I called Comcast to see how I could get it lower.I talked to a rep who told me if I would agree to stay with them for the next 8 years I would only have to pay 92.40 a month. Well that worked for several months and then the bill went up....
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1.4
Product
Xfinity Triple Play Bundle
I didn't like
  • Being lied to for years
#1012085
18 When I called Xfinity and explained about my contract , I was told my bundle rate did not go up. My equipment is what went up. So much for an honest representation of what you are signing up for. When asked about canceling because of my disgust with the company, I...
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Anonymous
Chass

Welcome on Board.You may expect an 'up-nudge' two to three times per year - it's always to improve your service, hahaha.I look at my poor reception as a Blessing - yea, I get ...

1.0
Product
Xfinity Triple Play Bundle
#995068
I have the triple play package and have been a Comcast customer for over 12 years. I have struggled with their billing issues constantly & it seems you sign up for a package & then all of a sudden channels in the line up are not included. Now just this week I went to...
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2.0
Product
Xfinity Triple Play Bundle
#982166
Reply to reviews
Our Bill is DUE until October 28th, 2016 and they just shut off the cable and internet.What company does this. It's ***. I think I prefer to have stayed with DirecTV at least they didn't charge for *** little fees. Also the EQUIMENTS fees, when they advertised for FREE...
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1.4
Product
Xfinity Triple Play Bundle
I didn't like
  • Sneakiness of charges
  • Bounced from department to department
  • Contracts forcing ppl to stay
#939310
Reply to reviews
Xfinity has the worst customer service I've EVER dealt with!! I was continuously put on hold for long periods of time (hour and a half or more hold times)!!! Then after being on hold forever, I'd finally speak to a human only to be transferred to a different...
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2.5
Product
Xfinity Triple Play Bundle
#909315
Reply to reviews
Recently, I called Comcast about my bill being so high. I had upgraded to their promotional X1 triple package. I was told my bill would only be $135 a month. My first month bill was around that so I was happy. But then came my second bill and it was over $170! I called...
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3.8
Product
Xfinity Triple Play Bundle
I liked
  • Customer service was nice
#830114
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