Product: Xfinity Tv Service Clear all filters (0 of 32 reviews match)
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May, June 2017.Had every prime TV channel charged to account; advised that both protection programs were placed on box, got credit for partial May. June the same, called and told that again these premium channels were purchased through TV. Told them that was impossible...
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1.5
Product
Xfinity Tv Service
I didn't like
  • Protection plans deleted from box when power outage
#1070027
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Xfinity - Glitchy/Freezing

So irritating literally always freezes at 3-4 AM. whats wrong with these guys?
1.0
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Xfinity Tv Service
#1066010
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Worst customer service at all!!promised a service packet for a price then they didn't bring the service complete and they asked you to pay more for any thing to get the packet that they offered you initial at less price !!!! On the other hand everything that you call...
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1.0
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Xfinity Tv Service
#1019559
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Every day my hd channels won't tune in it always says to reset my box and unplug for ten minutes.I always get this code xre-0021 or xre- 003056. It tells me to try another channel. When I call Comcast they try everything and it doesn't work. Then they want to send...
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1.0
Product
Xfinity Tv Service
I didn't like
  • Service
#1004886
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I have been on Comcast for a little over a year.I can categorically state it is the worst cable service i subscribed to. I lived in a number of cities and have used many cable providers. I can not understand how Concast stays in business. I have 2 cable boxes: a smart...
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1.2
Product
Xfinity Tv Service
#998321

This company is awful bill goes up more and more every month.My contract is up soon and I plan on cancelling and never using them again as well as not referring them to anyone else. In order to speak to a supervisor I had to hold for 20 minutes. That is ridiculous plus...
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1.0
Product
Xfinity Tv Service
I didn't like
  • Price
  • Prices going up
#987982
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Shock! Message on tv screen: Xfinity needs to update, please wait, or some such tripe. Twenty minutes it goes through some strangeness, then requests contact info, account ID info, on and on. Finally get through it all, nearly an hour. Xfinity finally starts working....
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Anonymous
Me

Wow! They even edited out several sentences, put stars where there were no curse words and took out a full paragraph explaining problems. Amazing!

1.0
Product
Xfinity Tv Service
I didn't like
  • Lack of help from comcast
  • How much confusion it has caused
#985638
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AFter many years, I'm thinking of going elsewhere. However, I just signed a 2 year contract.... what was I thinking! Signed up for new contract and poof! Cable wont connect! Worked with Support Chat to no avail.... Can't get trouble shooter in until four days from...
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2.3
Product
Xfinity Tv Service
I didn't like
  • Cable stopped connecting when updated contract
#934790
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Xfinity Tv Service Review

Why is the HD dropping out during the opening cerimony of the Rio Summer Olympics
Product
Xfinity Tv Service
#895549
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i live in the 24090 zip code.We have ALOT of suf divisions and neighbors but comcast will not service us because we live 1/2 a mile from their plant. I called 5 times asking for service but all the salesman could tell me was they dont service our area. So finally...
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2.1
Product
Xfinity Tv Service
#890306
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