Product: Xfinity X1 Anyroom Dvr Tv Service Clear all filters (5 of 5 reviews match)
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Comcast - The best they have to offer
When you go to an Xfinity store it all works great, but get home connect your X1 and wait for the speeds you have at home are no where near the speed they demonstrate at the Xfinity store, and it will never be. All the X1 is doing is making the consumer dumber, they...
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Product
Xfinity X1 Anyroom Dvr Tv Service
#1033488
*** comcast the x1 platform is garbage and they new that before they released it and still they have done nothing to fix the issue or provide a better service to there customers. Its always down and never works and the sad parts is i switched from direct tv for this...
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Anonymous
Stankcast

If everyone would just say *** comcast and switch to another company there wouldn't be a comcast anymore. At least with other cable or satellite company's you might pay more b...

1.1
Product
Xfinity X1 Anyroom Dvr Tv Service
#972909
August 4th I changed my cable to X1 and upgraded to HD.And the problems begins. We have three cable boxes and only one can to the house Friday August 5th. Even though 3 were to be upgraded. After two additional calls Saturday and Tuesday the second and third boxes...
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Anonymous
Anonymous

Resolved on August 17th when another appointment was scheduled by my new contact person. A higher up person in the VP office followed up with me for two weeks and credited my ...

Anonymous
Anonymous

The IT person hooked up his own cable. And he's my son.

1.0
Comcast River Rouge, Michigan
Product
Xfinity X1 Anyroom Dvr Tv Service
I didn't like
  • Dishonest and incompetent technicians
  • Management avoids resolving issues
  • Poor excuses for bad service
#898943
They advertise quad play for $129 a month with free $200 visa card but never send the card and bill you $300 a month!Customer service is awful, keep you on the phone for 1 hour and accomplish nothing! Truly bait and switch tactics, where is the FTC??? What about state...
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1.7
Product
Xfinity X1 Anyroom Dvr Tv Service
I liked
  • Internet
  • Channels offered
I didn't like
  • Monopoly of market
  • Inability to resolve problem
  • Bait and switch advertising
#839638
95% of the customer service reps I've ever talked to at Comcast/Xfinity have been 6th grade drop outs! On the rare occasion when I do get someone who is intelligent and proficient in their job I wonder why they're still working there. Xfinity cable is a nice...
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1.4
Product
Xfinity X1 Anyroom Dvr Tv Service
I liked
  • Internet speed
#828091